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Housekeeping Operations

Catering and Accommodation Management · Level 6  ·  3 Chapters

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Chapters

1
Prepare establishment facility
145 topics
No Notes Yet
2
Make establishment bed and Perform turn down services
28 topics
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3
Tend potted plants
19 topics
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What Housekeeping Operations covers: 53 main topics in 3 chapters

1. Prepare establishment facility

  1. 1.1 Introduction
  2. 1.2 Importance of housekeeping.
  3. 1.3 Duties of a housekeeper.
  4. 1.4 Housekeeping organization.
  5. 1.5 Classification.
  6. 1.6 Functions.
  7. 1.7 Organisation structure.
  8. 1.8 Attributes of a housekeeper.
  9. 1.9 Hygiene, safety and control in housekeeping
  10. 1.10 Hygiene measures
  11. 1.11 Safety and security measures
  12. 1.12 Control measures
  13. 1.13 Establishment facility.
  14. 1.14 Identification of equipment and materials.
  15. 1.15 Use, care and maintenance
  16. 1.16 Cleaning agents
  17. 1.17 Identification.
  18. 1.18 use and storage.
  19. 1.19 Collecting equipment and materials
  20. 1.20 Ventilating the room/ public area
  21. 1.21 Assembling equipment and materials
  22. 1.22 Labelling of equipment and materials
  23. 1.23 Surface and surface finishes
  24. 1.24 Hard surfaces
  25. 1.25 Cleaning of different surfaces.
  26. 1.26 Methods and procedures of cleaning different surfaces.
  27. 1.27 Stain removal.
  28. 1.28 Hard furnishings
  29. 1.29 Soft furnishings
  30. 1.30 Surface Finishes.
  31. 1.31 Types of supplies.
  32. 1.32 Types of amenities
  33. 1.33 Theme interpretation.
  34. 1.34 Interior decoration.
  35. 1.35 Post cleaning tasks
  36. 1.36 Cleaning of tools and equipment
  37. 1.37 Restocking of supplies and amenities
  38. 1.38 Inspection of equipment
  39. 1.39 Storage of equipment and materials
  40. 1.40 Housekeeping work plan

2. Make establishment bed and Perform turn down services

  1. 2.1 Types of bedsSingle bed
  2. 2.2 Types of beddings
  3. 2.3 Previous preparations tasks.
  4. 2.4 Procedure of bed making
  5. 2.5 Definition of terms
  6. 2.6 Turn down service procedure
  7. 2.7 Final touches carried out during turn down service
  8. 2.8 Silent exit

3. Tend potted plants

  1. 3.1 Personal Protective Equipment (PPE)
  2. 3.2 Assembling Potted Plants, equipment, and Materials
  3. 3.3 Trimming Potted Plants in guest areas
  4. 3.4 Weeding Potted Plants
  5. 3.5 Watering Potted Plants

Revise this unit

Exam-style questions Written to CDACC standard, with answers Test yourself Multiple-choice, one at a time Practise questions Quick recall — check you know the facts
3 more for this unit
Oral exam preparation What the assessor asks, and how to answer out loud Worked calculations Step-by-step maths with the common mistakes Quick cards Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator On site, what would you do? Workplace scenarios Real site situations — what would you do? Turn this into income Where this skill earns — what to charge, how to find clients

Other units in Module I