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Office Assistance
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Module I
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Telephone Calls and Customer Care Relations
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Ch 4: Maintain Call Register
Office Assistance · Level 4
Telephone Calls and Customer Care Relations
Chapter 4: Maintain Call Register
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4.1 Caller details recording
4.2 Recording calls action
4.3 Confidentiality of information in call …
4.4 Mechanisms of Caller Register Access
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