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Departments
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Catering and Accommodation Management
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Module I
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Front Office Operations
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Ch 2: Conduct guest Check-in procedure.
Catering and Accommodation Management · Level 6
Front Office Operations
Chapter 2: Conduct guest Check-in procedure.
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2.1 Check in procedure
2.2 Types of guests
2.3 Types of guest details
2.4 Types of front office records
2.5 Guest Briefing
2.6 Room allocation
2.7 Room status
2.8 Key control
2.9 Guest Briefing
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← Ch 1: Make guest reservation.
Ch 3: Carry out guest occupancy services →
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