Child Protection  ·  Level 5
Psycho-Social Support
Chapter 3: Carry out psychosocial support
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Chapter Practical Activities

Practical 1: Conduct Initial Psychosocial Assessment for a Client

Child Protection · Level 5
Psycho-Social Support
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Conduct an initial psychosocial assessment session with a client, completing all relevant forms and identifying key psychosocial needs and interventions.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
PenPsychosocial support forms
Name tagReferral form
Box of tissues/serviettes
Water bottle
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Chairs3 Pcs per Candidate
2Small side table1 Pc per Candidate
3Box of tissues/serviettes1 Box per Candidate
4Water bottle (500ml)1 Bottle per Candidate
5Name tag with candidate's name and designation1 Pc per Candidate
6Psychosocial support forms (Bio-data form, Referral form, Child needs assessment interview schedule, Behavioural observation checklist)1 Set per Candidate
7Pen2 Pcs per Candidate
8Referral form (blank)1 Pc per Candidate
9Wastepaper basket1 Pc per Candidate
10Wall clock1 Pc per Candidate
11First Aid box1 Pc per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Prepare counselling environment and client orientation
Arranged 3 chairs spaced approximately 2 feet apart with a small side table
(Award 2 marks for appropriate arrangement or 0 if not; 1 mark for any 3 items identified)
2
Provided box of tissues/serviettes, water bottle, wastepaper basket, wall clock, and first aid box in counselling area
(Award 2 marks for presence of all or 1 mark for at least 3 items)
2
Wore name tag clearly indicating name and designation
(Award 1 mark if worn correctly or 0 if not)
1
Greeted client appropriately and showed client where to sit
(Award 1 mark if done or 0 if not)
1
Introduced self as psychosocial support officer and explained role
(Award 1 mark if done or 0 if not)
1
Invited client to self-introduce
(Award 1 mark if done or 0 if not)
1
Portrayed appropriate body language and used appropriate tone of voice
(Award 1 mark if both done or 0 if not)
1
Sub-Total9
TASK 2: Conduct psychosocial assessment and fill forms
Identified and correctly used psychosocial assessment tools: bio-data form, referral form, child needs assessment interview schedule, behavioural observation checklist
(Award 2 marks for each form correctly identified and filled)
4
Obtained client’s bio-data including birth order, occupation, contacts, physical address, and medical history
(Award 2 marks if all data obtained or 0 if incomplete)
2
Identified at least 4 psychosocial needs (e.g. anxiety, stress, depression, medical checkup)
(Award 2 marks if 4 needs identified or 0 if less)
2
Identified at least 4 psychosocial support interventions based on needs (e.g. counselling, life skills training, assurance giving, referral)
(Award 2 marks if 4 interventions identified or 0 if less)
2
Used relevant counselling skills during assessment: active listening, minimal prompts, unconditional positive regard, empathy, questioning, summarizing
(Award 1 mark for any 3 skills used or 0 if none)
3
Identified appropriate linkages for reintegration such as parents/caregivers, local administration, police, children department
(Award 2 marks if at least 3 linkages identified or 0 if less)
2
Sub-Total15
TASK 3: Terminate session and conduct referrals
Concluded counselling session by highlighting key issues discussed
(Award 1 mark if done or 0 if not)
1
Conducted appropriate referral based on case (e.g. police, medical doctor) and presented filled referral form
(Award 2 marks if referral done with completed form or 0 if not)
2
Ensured client understood next steps and thanked client
(Award 1 mark if done or 0 if not)
1
Sub-Total4
PRODUCT CHECKLIST
Completed psychosocial support forms accurately and legibly including bio-data, assessment tools, and referral form where applicable
(Award 5 marks for fully and correctly completed forms or 0 if incomplete/inaccurate)
5
Sub-Total5
GRAND TOTAL33
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)

Practical 2: Establish rapport with clients requiring psychosocial support

Child Protection · Level 5
Psycho-Social Support
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Establish rapport with a client by orienting, greeting, introducing yourself, and inviting self-introduction in a psychosocial support setting using the provided forms and seating arrangement.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
ChairBox of tissues/serviettes
Small tableWater bottle
Name tagPsychosocial support bio-data form
PenReferral form
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Chair (similar seats)3 Pcs per Candidate
2Small table1 Pc per Candidate
3Box of tissues/serviettes1 Box per Candidate
4Water bottle (500ml)1 Pc per Candidate
5Name tag with candidate's name and designation1 Pc per Candidate
6Psychosocial support bio-data form1 Pc per Candidate
7Referral form1 Pc per Candidate
8Pen1 Pc per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Preparation of Counselling Environment
Arranged 3 similar chairs approximately 2 feet apart with a small table beside
(Award 1 mark for correct seating arrangement or 0 if not)
1
Placed box of tissues and water bottle on the table
(Award 1 mark if both items are placed or 0 if not)
1
Sub-Total2
TASK 2: Client Orientation and Rapport Building
Wore a visible name tag showing name and designation
(Award 1 mark if worn correctly or 0 if not)
1
Greeted the client appropriately upon arrival
(Award 1 mark if greeting is warm and respectful or 0 if not)
1
Showed the client where to sit
(Award 1 mark if client is directed clearly or 0 if not)
1
Introduced self as psychosocial support officer and explained role
(Award 1 mark if introduction is clear or 0 if not)
1
Invited client to self-introduce
(Award 1 mark if invitation is given or 0 if not)
1
Portrayed appropriate body language (eye contact, open posture)
(Award 1 mark for positive body language or 0 if absent)
1
Used appropriate tone of voice (calm, respectful)
(Award 1 mark if tone is appropriate or 0 if not)
1
Sub-Total7
TASK 3: Identification and Use of Psychosocial Support Tools
Identified and correctly used psychosocial support bio-data form
(Award 1 mark if form is correctly identified and used or 0 if not)
1
Identified and explained referral form purpose to client
(Award 1 mark if referral form is explained or 0 if not)
1
Filled bio-data form with client’s relevant information
(Award 1 mark if data is complete and accurate or 0 if not)
1
Sub-Total3
PRODUCT CHECKLIST
Counselling area arranged with chairs and table spaced approximately 2 feet apart
(Award 1 mark if spacing and arrangement is correct or 0 if not)
1
Name tag clearly visible with correct name and designation
(Award 1 mark if name tag is correct or 0 if not)
1
Bio-data form completed accurately with client’s details
(Award 2 marks if form is complete and legible or 0 if incomplete)
2
Referral form correctly explained and ready for use if needed
(Award 1 mark if explained clearly or 0 if not)
1
Sub-Total5
GRAND TOTAL17
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)
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