Departments › Nutrition and Dietetics › Module II › Communication Skills

Communication Skills

Nutrition and Dietetics · Level 6  ·  5 Chapters

Compiled by: Faith Chepkoech

Can I download Communication Skills notes as a PDF?

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What Communication Skills covers

Every nutrition message passes through a channel, and Level 6 Communication Skills in Nutrition and Dietetics trains you to pick and use channels well. Learners apply communication channels while spotting barriers and sources of information, and they write in forms the workplace requires. Non-verbal communication focuses on body language, gestures and posture that suit professional settings. Oral communication takes in oral pathways alongside active listening, workplace etiquette and questioning. The final outcome is group discussion, which covers how groups are organised, facilitating the resolution of issues, turn-taking, conflict resolution and teamwork, all of which matter when a care team agrees a plan for a client.

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Careers after Communication Skills

Clear communication runs through every nutrition role, and the range of this unit prepares you for several of them.

  • Counselling rooms in private practice - You build rapport, ask effective questions and keep the conversation moving towards an agreed action plan.
  • Multidisciplinary care team discussions - You contribute in turn, keep to the group's organisation, use active listening, and help settle conflicts constructively.
  • Early childhood centres and schools in Nyeri - You talk with teachers and caregivers, use body language that puts people at ease, and follow workplace etiquette.
  • Project offices of health programmes - You write in the forms the organization requires, follow its policies on written communication, and update guidelines when they no longer fit.
  • Caregiver training workshops - You explain nutrition ideas orally and with gestures, and check understanding by questioning.

These skills also help you give and take feedback with supervisors and clients in each of these settings.

Chapters

1
Apply communication channels
8 topics
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2
Apply written communication skills
3 topics
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3
Apply non-verbal skills
3 topics
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4
Apply oral communication skills
4 topics
Open chapter →
5
Apply group discussion skills
7 topics
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What Communication Skills covers: 25 main topics in 5 chapters

1. Apply communication channels

  1. 1.1 Communication Process
  2. 1.2 Principles of effective communication
  3. 1.3 Channels/medium/modes of communication
  4. 1.4 Factors to consider when selecting a channel of communication
  5. 1.5 Barriers to effective communication
  6. 1.6 Flow/patterns of communication
  7. 1.7 Sources of information
  8. 1.8 Organizational policies

2. Apply written communication skills

  1. 2.1 Types of written communication
  2. 2.2 Elements of communication
  3. 2.3 Organization requirements for written communication

3. Apply non-verbal skills

  1. 3.1 Utilize body language and gestures
  2. 3.2 Apply body posture
  3. 3.3 Apply workplace dressing code

4. Apply oral communication skills

  1. 4.1 Types of oral communication pathways
  2. 4.2 Effective questioning techniques
  3. 4.3 Workplace etiquette
  4. 4.4 Active listening

5. Apply group discussion skills

  1. 5.1 Establishing rapport
  2. 5.2 Facilitating resolution of issues
  3. 5.3 Developing action plans
  4. 5.4 Group organization techniques
  5. 5.5 Turn-taking techniques
  6. 5.6 Conflict resolution techniques
  7. 5.7 Team-work

Revise this unit

Exam-style questions 70 Written to CDACC standard, with answers Test yourself 158 Multiple-choice, one at a time Practise questions 132 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 37 What the assessor asks, and how to answer out loud Worked calculations 14 Step-by-step maths with the common mistakes Quick cards 790 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 4 On site, what would you do? Workplace scenarios 80 Real site situations — what would you do? Turn this into income 48 Where this skill earns — what to charge, how to find clients

Other units in Module II