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Communication Skills

Agriculture And Extension · Level 5  ·  5 Chapters

Compiled by: Samuel Maina

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What Communication Skills covers

Farmers, colleagues and supervisors only act on what they understand, which is why Communication Skills in Agriculture And Extension Level 5 begins with channels. You study communication channels, the challenges that block effective communication and how to evaluate channels at the workplace. Written communication follows, including its types, needs, barriers and how to analyse and revise a document. The third outcome covers non-verbal communication and body language. Oral communication then deals with pathways, workplace etiquette, active listening, the question-answer method and a public speaking presentation. The unit ends with group communication: strategies, effective questioning, turn-taking, team work and delegating roles in a group.

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Careers after Communication Skills

Communication decides how well advice reaches a farmer and how well a team keeps its work on schedule. Graduates who speak and write clearly are useful in any agricultural workplace.

  • Extension services of county governments - You brief farmer groups, write visit reports and use body language and active listening to understand local problems, in towns such as Embu.
  • Farmer training days and field days - You prepare and deliver presentations and organise groups, working for training providers or as a self-employed trainer in Kakamega.
  • Dairy and produce marketing groups - You set up oral communication pathways between members and buyers and delegate duties within the group, around Nyahururu.
  • Agricultural supply businesses - You write clear notices and letters to customers and review whether the communication channels in use still serve the business, in Kericho.
  • Radio and community outreach programmes - You prepare short spoken messages for farmers and check afterwards whether they were understood, from Isiolo, using plain language that suits the audience.

Good communication also supports your own start-up, where you speak to suppliers, buyers and customers every day.

Chapters

1
Apply communication channels
16 topics
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2
Apply written communication skills
20 topics
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3
Apply non-verbal skills
16 topics
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4
Apply oral communication skills
47 topics
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5
Apply group discussion skills
45 topics
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What Communication Skills covers: 28 main topics in 5 chapters

1. Apply communication channels

  1. 1.1 Communication Channels
  2. 1.2 Challenges of effective communication
  3. 1.3 Evaluation of Communication channels at workplace
  4. 1.4 Draw communication process, discuss and present its elements of communication

2. Apply written communication skills

  1. 2.1 Written communication
  2. 2.2 Written communication needs
  3. 2.3 Types of written communication
  4. 2.4 Barriers of written communication
  5. 2.5 Analysis, evaluation, and revising of written communication

3. Apply non-verbal skills

  1. 3.1 Non-verbal communication
  2. 3.2 Non-verbal communication techniques
  3. 3.3 Demonstrate types of body language

4. Apply oral communication skills

  1. 4.1 Oral communication
  2. 4.2 Types of oral communication in an organization
  3. 4.3 Communication pathways
  4. 4.4 Ways of reviewing oral communication pathways
  5. 4.5 Maintenance of oral communication pathways
  6. 4.6 Workplace etiquette
  7. 4.7 Active listening
  8. 4.8 Practice how etiquette is applied at the workplace
  9. 4.9 Initiate a conversation using the question-answer method
  10. 4.10 Prepare and deliver a presentation on public speaking

5. Apply group discussion skills

  1. 5.1 Group communication strategies
  2. 5.2 Effective questioning, listening and non-verbal communication techniques
  3. 5.3 Challenges of group communication
  4. 5.4 Team work
  5. 5.5 In pairs practice turn-taking in a speech
  6. 5.6 Delegate roles and responsibilities in a group

Revise this unit

Exam-style questions 70 Written to CDACC standard, with answers Test yourself 155 Multiple-choice, one at a time Practise questions 131 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 39 What the assessor asks, and how to answer out loud Worked calculations 14 Step-by-step maths with the common mistakes Quick cards 782 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 4 On site, what would you do? Workplace scenarios 80 Real site situations — what would you do? Turn this into income 48 Where this skill earns — what to charge, how to find clients

Other units in Module 3