Departments › Food and Beverage Operations › Module III › Digital Literacy

Digital Literacy

Food and Beverage Operations · Level 5  ·  6 Chapters

Compiled by: Julius Mwangi

Can I download Digital Literacy notes as a PDF?

Yes. The notes download as a PDF too: every chapter has a Download PDF button above its notes. Sign in and click it. Each download comes from your plan's monthly allowance or from credits. To read before you sign in, the first topic of every chapter opens to anyone, and a Profplanet plan opens the remaining topics.

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What Digital Literacy covers

Digital Literacy gives Food and Beverage Operations Level 5 learners the computer, office, internet and security skills a hotel or restaurant office uses. Learners identify hardware and software, turn devices on and off correctly, use the mouse and keyboard, manage files and folders, connect to the internet and attach external devices. They process words and worksheet data, then search the web, manage downloads and back up digital content. Netiquette, email, copyright and licences, online collaboration tools and synchronization follow. Cybersecurity covers data protection and privacy, internet threats, computer crimes, control measures, Kenyan ICT laws and the Data Protection Act of 2019. Online jobs, platforms, profiles, bidding, digital identity and payment accounts close the unit.

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Careers after Digital Literacy

This unit covers computer operation, office software, the internet, online collaboration, cybersecurity and online jobs as used in hotel and restaurant offices.

  • Hotel front desk clerks in Gilgil - write guest letters, send confirmations by email and keep booking files in order.
  • Restaurant stock clerks in Kitengela - enter daily sales and stock counts in a worksheet, edit them and print the summary.
  • Catering office staff in Webuye - download supplier price lists and menus, respect copyright and licences and back up what you save.
  • Guest-record keepers at country lodges in Karatina - guard guests' personal details, watch for computer crimes and follow the Data Protection Act of 2019.
  • Remote task workers in Mumias - register on an online job platform, build a profile and receive payment into a managed online account.
  • Cafe owners in Rongo - email suppliers, work with online collaboration tools and observe netiquette.

Practise saving a letter and a worksheet in clearly named folders before you start work.

Chapters

1
Operate Computer Devices
26 topics
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2
Solve Tasks Using Office Suite
81 topics
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3
Manage Data and Information
29 topics
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4
Perform Online Communication and Collaborations
26 topics
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5
Apply Cybersecurity Skills
21 topics
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6
Perform Online Jobs
14 topics
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What Digital Literacy covers: 72 main topics in 6 chapters

1. Operate Computer Devices

  1. 1.1 Meaning and Importance of Digital Literacy
  2. 1.2 Functions and Uses of Computers
  3. 1.3 Classification of computers
  4. 1.4 Components of a computer system
  5. 1.5 Computer Hardware
  6. 1.6 Classification of computer software
  7. 1.7 Operating system functions
  8. 1.8 Procedure for turning/off a computer
  9. 1.9 Mouse use techniques
  10. 1.10 Keyboard Parts and Use Techniques
  11. 1.11 Desktop Customization
  12. 1.12 File and Files Management using an operating system
  13. 1.13 Computer Internet Connection Options
  14. 1.14 Computer External Devices Management

2. Solve Tasks Using Office Suite

  1. 2.1 Meaning and Importance of Word Processing
  2. 2.2 Examples of Word Processors
  3. 2.3 Working with word documents
  4. 2.4 Enhancing productivity
  5. 2.5 Typing Text
  6. 2.6 Document editing (copy, cut, paste commands, spelling and Grammar check)
  7. 2.7 Document formatting
  8. 2.8 Graphical objects
  9. 2.9 Document Print setup
  10. 2.10 Word Document Printing
  11. 2.11 Meaning & Importance of electronic spreadsheets
  12. 2.12 Components of Spreadsheets
  13. 2.13 Application areas of spreadsheets
  14. 2.14 Using spreadsheet application
  15. 2.15 Data Manipulation
  16. 2.16 Worksheet printing
  17. 2.17 Electronic Presentations
  18. 2.18 Meaning and Importance of electronic presentations
  19. 2.19 Examples of Presentation Software
  20. 2.20 Using the electronic presentation application
  21. 2.21 Developing a presentation
  22. 2.22 Text
  23. 2.23 Charts
  24. 2.24 Graphical objects
  25. 2.25 Prepare outputs
  26. 2.26 Print presentations (slides and handouts)

3. Manage Data and Information

  1. 3.1 Meaning of Data and information
  2. 3.2 Importance and Uses of data and information
  3. 3.3 Types of internet services
  4. 3.4 Types of Internet Access Applications
  5. 3.5 Web browsing concepts
  6. 3.6 Web browsing
  7. 3.7 Web based information
  8. 3.8 Downloads Management
  9. 3.9 Performing Digital Data Backup (Online and Offline)
  10. 3.10 Emerging issues in internet

4. Perform Online Communication and Collaborations

  1. 4.1 Netiquette principles
  2. 4.2 Communication concepts
  3. 4.3 Using email
  4. 4.4 Digital content copyright and licenses
  5. 4.5 Online collaboration tools
  6. 4.6 Preparation for online collaboration
  7. 4.7 Mobile collaboration
  8. 4.8 Synchronization

5. Apply Cybersecurity Skills

  1. 5.1 Data protection and privacy
  2. 5.2 Internet security threats
  3. 5.3 Computer threats and crimes
  4. 5.4 Cybersecurity control measures
  5. 5.5 Laws governing protection of ICT in Kenya
  6. 5.6 The Data Protection Act No. 24 Of 2019

6. Perform Online Jobs

  1. 6.1 Introduction to online working
  2. 6.2 Types of online Jobs
  3. 6.3 Online job platforms
  4. 6.4 Online account and profile management
  5. 6.5 Identifying online jobs/job bidding
  6. 6.6 Online digital identity
  7. 6.7 Executing online tasks
  8. 6.8 Management of online payment accounts

Revise this unit

Exam-style questions 84 Written to CDACC standard, with answers Test yourself 243 Multiple-choice, one at a time Practise questions 194 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 58 What the assessor asks, and how to answer out loud Worked calculations 36 Step-by-step maths with the common mistakes Quick cards 1,183 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 6 On site, what would you do? Workplace scenarios 120 Real site situations — what would you do? Turn this into income 72 Where this skill earns — what to charge, how to find clients

Other units in Module III