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Management Skills

Banking and Finance · Level 6  ·  4 Chapters

Can I download Management Skills notes as a PDF?

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What Management Skills covers

Management Skills in Banking and Finance Level 6 covers the four management principles of planning, organizing, directing and coordinating. Under planning you set goals and objectives, draw up work plans and monitor work progress, then study the principles and steps of planning, the barriers to planning and how to avoid them, management by objectives and the types of plans. Organizing deals with office goals, tasks and responsibilities, the process and components of organization, authority and responsibility, organization structures, delegation, and centralization and decentralization. Directing covers orders and instructions, staff supervision, the exchange of opinions and ideas, the characteristics of successful leaders, leadership roles, theories and styles, and communication structures. Coordinating closes the unit with work schedules, roles and responsibilities, and rewards and recognition.

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Careers after Management Skills

Management Skills prepares you to run a small team in a bank or finance setting, because it trains you to plan work, organize an office, direct staff and coordinate schedules.

  • Branch supervisor roles in Nyeri - you plan the branch's work, assign tasks and responsibilities, and monitor progress against the objectives set for the team.
  • Operations and back-office team leads in Nakuru - you organize the office structure, delegate duties and decide where authority and responsibility sit.
  • Team leaders in credit and customer service units in Kisumu - you give clear orders and instructions, supervise staff and use the leadership style that suits the team.
  • Coordinators of work schedules in Thika - you create schedules, clarify roles and responsibilities, and apply rewards and recognition to keep staff motivated.
  • Owner-managers of small financial service businesses in Machakos - you apply planning, organizing, directing and coordinating to run your own enterprise and earn from it.

Each of these roles draws on the four principles the unit teaches, so the skills carry from one workplace to another.

Chapters

1
Apply planning principle
27 topics
Open chapter →
2
Apply organizing principle
12 topics
Open chapter →
3
Apply directing principle
12 topics
Open chapter →
4
Apply coordinating principle
3 topics
Open chapter →
What Management Skills covers: 29 main topics in 4 chapters

1. Apply planning principle

  1. 1.1 Goals and objectives Interviews planning
  2. 1.2 Work plans
  3. 1.3 Monitoring of work progress
  4. 1.4 Principles of planning
  5. 1.5 Steps in planning process
  6. 1.6 Barriers to planning
  7. 1.7 Guidelines to avoiding barriers
  8. 1.8 Management by objectives
  9. 1.9 Types of plans

2. Apply organizing principle

  1. 2.1 Office goals and objectives Interviews
  2. 2.2 Office tasks and responsibilities
  3. 2.3 Monitoring of progress
  4. 2.4 Process of organization
  5. 2.5 Organizing components
  6. 2.6 Authority and responsibility
  7. 2.7 Organization structures
  8. 2.8 Delegation
  9. 2.9 Centralization and decentralization Principles of organization

3. Apply directing principle

  1. 3.1 Orders and instructions
  2. 3.2 Staff Supervision
  3. 3.3 Exchange of opinions and ideas
  4. 3.4 Characteristics of successful leaders
  5. 3.5 Leadership roles
  6. 3.6 Theories
  7. 3.7 Leadership styles
  8. 3.8 Communication structures

4. Apply coordinating principle

  1. 4.1 Work schedules creation Interviews
  2. 4.2 Roles and responsibilities
  3. 4.3 Rewards and recognition

Revise this unit

Exam-style questions 56 Written to CDACC standard, with answers Test yourself Multiple-choice, one at a time Practise questions Quick recall — check you know the facts
3 more for this unit
Oral exam preparation What the assessor asks, and how to answer out loud Worked calculations Step-by-step maths with the common mistakes Quick cards Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator On site, what would you do? Workplace scenarios Real site situations — what would you do? Turn this into income Where this skill earns — what to charge, how to find clients

Other units in Module III