Apply oral communication skills

Dairy Plant Management · Level 5

Communication Skills

Chapter 4: Apply oral communication skills

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⚑ What you will be able to do

By the end of this chapter, you will be able to:

Identify different types of oral communication used in your organization.
Use the right type of oral communication according to your organization's policies.
Establish clear oral communication pathways following your organization's guidelines.
Review and check oral communication pathways to ensure they meet your organization's procedures.
Maintain effective oral communication pathways to keep communication flowing smoothly.

Mastering these skills helps you communicate clearly and confidently, making teamwork and daily tasks much easier in your trade.

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Am I competent?

At the start of this chapter we promised you would be able to:

Identify different types of oral communication used in your organization.
Use the right type of oral communication according to your organization's policies.
Establish clear oral communication pathways following your organization's guidelines.
Review and check oral communication pathways to ensure they meet your organization's procedures.
Maintain effective oral communication pathways to keep communication flowing smoothly.

Tick each one you can genuinely do.

So, are you there yet?

You're competent when you can confidently do 50% or more of what this chapter promised.