Type: Individual
| Tools & Equipment | Materials |
|---|---|
| Counselling Forms (Intake form, Consent form, Referral form) | Soft Tissues |
| Assessment Tools (Beck's Depression Inventory (BDI), Beck Anxiety Inventory (BAI), Perceived Stress Scale (PSS)) | Water with Cups |
| Writing Materials (Biro and Notebook) | |
| Wall Clock |
| S/N | Item | Quantity |
|---|---|---|
| 1 | Counselling Forms (Intake form, Consent form, Referral form) | 1 set per Candidate |
| 2 | Assessment Tools (Beck's Depression Inventory (BDI), Beck Anxiety Inventory (BAI), Perceived Stress Scale (PSS)) | 1 set per Candidate |
| 3 | Soft Tissues | 1 box per Candidate |
| 4 | Writing Materials (Biro and Notebook) | 1 set per Candidate |
| 5 | Small-sized Table | 1 per Candidate |
| 6 | Three Chairs (for candidate, client, and observer) | 1 set per Candidate |
| 7 | Wall Clock | 1 per Assessment Venue |
| 8 | Waste Paper Basket | 1 per Candidate |
| 9 | Drinking Water with Cups | 1 dispenser with 3 cups per room |
| 10 | Client (role player) | 1 per Candidate |
| Items to be Evaluated | Marks Available | Marks Obtained | Comments |
|---|---|---|---|
| TASK 1: Prepare and Set Up Consultation Environment | |||
| Candidate wears appropriate PPE (e.g., face mask if required) (Award 1 mark if PPE is properly worn or zero if not) | 1 | ||
| Sets up consultation area with 3 chairs arranged correctly (2 feet apart) and small table (Award 1 mark each for correct seating arrangement and table placement) | 2 | ||
| Places counselling forms, assessment tools, writing materials, tissues, waste paper basket, and water within easy reach (Award 1 mark each for placement of forms/tools and materials) | 2 | ||
| Ensures wall clock is visible for time management (Award 1 mark if clock is visible or zero if not) | 1 | ||
| Sub-Total | 6 | ||
| TASK 2: Conduct Initial Client Consultation | |||
| Greets client appropriately and orients to counselling services according to standards (Award 1 mark each for greeting and orientation) | 2 | ||
| Allows client to choose seating and invites self-introduction (Award 1 mark if performed or zero if not) | 1 | ||
| Obtains client bio-data: age, gender, occupation, contacts, physical address, education, family and medical history (Award 1 mark each for obtaining any 3 of the listed bio-data items) | 3 | ||
| Identifies at least 2 presenting issues and 2 underlying issues using open-ended and probing questions (Award 1 mark each for 2 presenting issues, 1 mark each for 2 underlying issues, and 1 mark for use of open-ended/probing questions) | 4 | ||
| Uses counselling skills: active listening, SOLER, paraphrasing, summarizing (Award 1 mark each for any 4 skills observed) | 4 | ||
| Administers at least one assessment tool appropriately and explains its purpose (Award 3 marks if tool administered and explained, zero if not) | 3 | ||
| Develops one client goal and one counsellor goal based on assessment (Award 1 mark each for client and counsellor goals) | 2 | ||
| Applies relevant counselling theory (e.g., Cognitive Behavioural Therapy, Person-Centered Therapy) (Award 2 marks if relevant theory applied, zero if not) | 2 | ||
| Applies counselling techniques such as empathy, genuineness, unconditional positive regard (Award 2 marks if at least two techniques applied, zero if not) | 2 | ||
| Sub-Total | 23 | ||
| TASK 3: Evaluate and Terminate Consultation | |||
| Obtains client feedback regarding the session and rapport (Award 1 mark each for two feedback points given) | 2 | ||
| Identifies at least two areas of strength and two areas needing improvement (Award 1 mark each for areas of strength and areas for improvement) | 4 | ||
| Terminates session gradually, highlights key issues, and makes appropriate referral or books next appointment (Award 3 marks if termination steps all performed, zero if not) | 3 | ||
| Completes and files all counselling forms correctly including referral if applicable (Award 2 marks if forms correctly completed, zero if not) | 2 | ||
| Sub-Total | 11 | ||
| PRODUCT CHECKLIST | |||
| Complete and accurate client bio-data recorded on intake form (Award 3 marks if all required bio-data correctly recorded, zero if incomplete) | 3 | ||
| Presenting and underlying issues clearly documented (Award 3 marks if at least 2 presenting and 2 underlying issues documented) | 3 | ||
| Assessment tool properly administered and scored with explanation (Award 4 marks if tool correctly administered and results explained) | 4 | ||
| Counselling goals clearly stated (Award 2 marks if client and counsellor goals documented) | 2 | ||
| Referral form completed if referral made (Award 2 marks if referral done and form completed, zero if not applicable or not done) | 2 | ||
| Sub-Total | 14 | ||
| GRAND TOTAL | 54 | ||
Type: Individual
| Tools & Equipment | Materials |
|---|---|
| Tape measure | Assessment venue (client environment) |
| Clipboard with client assessment checklist form | |
| Pen | |
| Digital camera or smartphone | |
| Flashlight | |
| Personal Protective Equipment (PPE) |
| S/N | Item | Quantity |
|---|---|---|
| 1 | Tape measure | 1 Pc per Candidate |
| 2 | Clipboard with client assessment checklist form | 1 Pc per Candidate |
| 3 | Pen | 1 Pc per Candidate |
| 4 | Digital camera or smartphone for photos | 1 Pc per Candidate |
| 5 | Flashlight | 1 Pc per Candidate |
| 6 | Personal Protective Equipment (PPE) - gloves and face mask | 1 Set per Candidate |
| 7 | Assessment venue (client environment) | 1 Venue per Candidate |
| Items to be Evaluated | Marks Available | Marks Obtained | Comments |
|---|---|---|---|
| TASK 1: PREPARE AND CONDUCT SITE INSPECTION | |||
| Wore appropriate PPE (gloves and face mask) before inspection (Award 2 marks if PPE is worn properly at start of inspection or 0 if not) | 2 | ||
| Used tape measure to measure waiting area dimensions accurately (Award 3 marks if measurements of waiting area are within ±5cm of actual or 0 if inaccurate) | 3 | ||
| Measured counselling room dimensions accurately (Award 3 marks if measurements of counselling room are within ±5cm of actual or 0 if inaccurate) | 3 | ||
| Inspected lighting and ventilation adequacy in client areas using flashlight and observation (Award 2 marks if lighting and ventilation are assessed and noted or 0 if omitted) | 2 | ||
| Identified and recorded any hazards or conditions affecting client assessment (e.g. noise, privacy, cleanliness) (Award 3 marks if at least 3 relevant conditions/hazards identified or 0 if fewer) | 3 | ||
| Documented findings clearly on the assessment checklist form (Award 2 marks if documentation is complete and clear or 0 if incomplete) | 2 | ||
| Sub-Total | 15 | ||
| PRODUCT CHECKLIST | |||
| Recorded waiting area dimensions of minimum 3m x 4m within ±5cm accuracy (Award 3 marks if recorded dimensions meet minimum size and accuracy or 0 if not) | 3 | ||
| Recorded counselling room dimensions of minimum 3m x 3m within ±5cm accuracy (Award 3 marks if recorded dimensions meet minimum size and accuracy or 0 if not) | 3 | ||
| Completed checklist form with identified conditions affecting client assessment (Award 4 marks if checklist is fully completed with relevant conditions or 0 if incomplete) | 4 | ||
| Sub-Total | 10 | ||
| GRAND TOTAL | 25 | ||