Counseling  ·  Level 6
Workplace Counselling
Chapter 6: Terminate workplace counselling
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Chapter Practical Activities

Practical 1: Conduct a final workplace counselling session ensuring proper termination

Counseling · Level 6
Workplace Counselling
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Conduct a final workplace counselling session lasting 45 minutes ensuring proper termination and closure as per counselling standards.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
PensCounselling forms (Client intake form, Consent form, Referral form)
Writing padsSoft tissues
Assessment tools (Beck Depression Inventory, GAD-7)Access to drinking water with cups
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Soft tissues1 box per Candidate
2Seats2 per Candidate
3Small size coffee table1 per Candidate
4Waste paper bucket1 per Candidate
5Working wall clock1 per counselling venue
6Access to drinking water with cups1 dispenser with 3 cups per counselling venue
7Counselling venue1 per Candidate
8Counselling forms (Client intake form, Consent form, Referral form)1 set per Candidate
9Assessment tools (Beck Depression Inventory (BDI), GAD-7)1 set per Candidate
10Pens (blue or red)1 per Candidate
11Writing pads1 per Candidate
12Client1 per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Prepare counselling environment and orient client
Ensured counselling room is arranged with 2 chairs spaced 2 feet apart and small coffee table
(Award 1 mark for correct arrangement or 0 if not arranged)
1
Provided tissues, drinking water, waste paper basket, and ensured wall clock is visible
(Award 1 mark for presence of at least 3 items or 0 if missing)
1
Greeted client appropriately, invited self-introduction, and showed client where to sit
(Award 2 marks for all steps done or 1 if partially done)
2
Portrayed appropriate body language and used suitable tone of voice throughout
(Award 1 mark for consistent appropriate nonverbal and verbal communication)
1
Sub-Total5
TASK 2: Conduct final counselling session
Reviewed previous counselling goals and progress with client
(Award 2 marks if review is comprehensive or 0 if omitted)
2
Highlighted and summarized key issues discussed during counselling
(Award 2 marks if key issues are accurately summarized)
2
Asked relevant open-ended and probing questions to facilitate client reflection
(Award 2 marks if questioning techniques are applied effectively)
2
Used active listening skills including paraphrasing, minimal prompts, and summarizing
(Award 2 marks if all listed skills are demonstrated)
2
Applied appropriate counselling theories and techniques (e.g., CBT, empathy, unconditional positive regard)
(Award 3 marks if at least two relevant theories and techniques are applied)
3
Discussed and arranged referral or follow-up session if necessary, completing referral form if applicable
(Award 2 marks if referral or next session booking is done correctly with form)
2
Concluded session gradually with clear termination and closure
(Award 2 marks if termination is gradual and clear or 0 if abrupt)
2
Sub-Total15
TASK 3: Evaluate counselling process
Obtained client feedback on counselling experience and perceived benefits
(Award 2 marks if client feedback is sought and recorded)
2
Identified two areas of strength in the counselling process
(Award 1 mark each for two strengths identified)
2
Identified two areas needing improvement
(Award 1 mark each for two improvement areas identified)
2
Sub-Total6
PRODUCT CHECKLIST
Final counselling session documentation is correctly completed including termination notes and referral form if applicable
(Award 5 marks if all documentation is complete and accurate or 0 if incomplete)
5
Sub-Total5
GRAND TOTAL31
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)

Practical 2: Prepare and Present a Summary Report of Workplace Counselling Outcomes

Counseling · Level 6
Workplace Counselling
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Prepare and present a written summary report of the workplace counselling outcomes including key issues, client feedback, and recommendations, formatted on A4 paper sized 210mm x 297mm.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
Pens (blue or red)Counselling forms: Client intake form, Consent form, Referral form
Writing padsSoft tissues
Assessment tools: Beck Depression Inventory (BDI), GAD-7 (Generalized Anxiety Disorder Inventory)
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Soft tissues1 Box per Candidate
2Seats/chairs3 Seats per Candidate
3Small size coffee table1 Pc per Candidate
4Waste paper bucket1 Pc per Candidate
5Access to drinking water with cups1 Dispenser per Room, 3 Cups per Candidate
6Counselling venue1 Venue per Candidate
7Counselling forms: Client intake form, Consent form, Referral form1 Set per Candidate
8Assessment tools: Beck Depression Inventory (BDI), GAD-7 (Generalized Anxiety Disorder Inventory)1 Set per Candidate
9Pens (blue or red)1 Pen per Candidate
10Writing pads1 Pad per Candidate
11Client1 Client per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Prepare Summary Report of Counselling Outcomes
Used appropriate counselling forms and assessment tools correctly
(Award 3 marks if all forms and tools are correctly identified and filled, else 0)
3
Summarized key counselling outcomes including presenting issues and progress
(Award 4 marks if the summary covers at least 3 key outcomes or 0 if less)
4
Included client feedback and evaluation of counselling effectiveness
(Award 3 marks if client feedback is clearly documented, else 0)
3
Presented recommendations for termination or further action
(Award 3 marks if recommendations are relevant and clearly stated, else 0)
3
Maintained confidentiality and professionalism during presentation to stakeholders
(Award 2 marks if confidentiality and professional conduct observed, else 0)
2
Sub-Total15
TASK 2: Present Summary Report to Relevant Stakeholders
Greeted stakeholders appropriately and introduced self
(Award 2 marks for appropriate greeting and introduction, else 0)
2
Communicated the summary report clearly and concisely
(Award 4 marks if communication was clear and logically sequenced, else 0)
4
Used appropriate tone, body language and eye contact during presentation
(Award 3 marks if appropriate communication skills demonstrated, else 0)
3
Responded effectively to questions or clarifications from stakeholders
(Award 3 marks if responses were relevant and confident, else 0)
3
Concluded presentation by summarizing key points and next steps
(Award 3 marks if conclusion was clear and summarized next steps, else 0)
3
Sub-Total15
PRODUCT CHECKLIST
Summary report formatted correctly on A4 paper (210mm x 297mm) with clear headings and legible writing
(Award 5 marks if report is well formatted and legible, else 0)
5
Report includes accurate and complete data on counselling outcomes and client feedback
(Award 5 marks if data is accurate and complete, else 0)
5
Recommendations are practical, relevant, and clearly stated
(Award 5 marks if recommendations meet criteria, else 0)
5
Sub-Total15
GRAND TOTAL45
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)
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