Type: Individual
| Tools & Equipment | Materials |
|---|---|
| Pen | Foolscap papers |
| Computer with word processing software | Case closure form template |
| Feedback form | |
| Client files (previous case documents) |
| S/N | Item | Quantity |
|---|---|---|
| 1 | Chair | 1 Pc per Candidate |
| 2 | Table | 1 Pc per Candidate |
| 3 | Client files (previous case documents) | 1 set per Candidate |
| 4 | Pen | 1 Pc per Candidate |
| 5 | Foolscap papers | 5 Sheets per Candidate |
| 6 | Case closure form template | 1 Set per Candidate |
| 7 | Feedback form | 1 Pc per Candidate |
| 8 | Computer with word processing software | 1 Pc per Candidate |
| Items to be Evaluated | Marks Available | Marks Obtained | Comments |
|---|---|---|---|
| TASK 1: Review case background and prepare closure documentation | |||
| Used appropriate PPE (e.g. hand sanitizing) before handling client files (Award 1 mark for proper PPE use or zero if not) | 1 | ||
| Reviewed client case files thoroughly to gather all relevant information (Award 1 mark for each correctly identified key information piece x3=3 marks) | 3 | ||
| Completed case closure form accurately including client details, case summary, and final outcomes (Award 1 mark for each section completed correctly x5=5 marks) | 5 | ||
| Prepared closure report document summarizing case interventions, outcomes, and recommendations (Award 1 mark for each clearly written section with relevant content x5=5 marks) | 5 | ||
| Sub-Total | 14 | ||
| TASK 2: Organize and secure case closure documentation | |||
| Arranged all closure documents in logical order and bound or clipped them securely (Award 2 marks for proper organization and secure binding or clipping) | 2 | ||
| Completed client feedback form with appropriate questions and documented client responses (Award 1 mark for each correctly completed feedback form section x3=3 marks) | 3 | ||
| Ensured confidentiality by storing documents in a secure folder or cabinet (Award 2 marks for correct confidentiality measures) | 2 | ||
| Provided information on further support resources to client as part of closure process (Award 2 marks for clear and appropriate information provision) | 2 | ||
| Sub-Total | 9 | ||
| TASK 3: Finalize and submit case closure report | |||
| Reviewed closure report for completeness and accuracy before submission (Award 3 marks for thorough review and correction of errors) | 3 | ||
| Submitted closure documentation to supervisor or case management system within allotted time (Award 2 marks for timely and proper submission) | 2 | ||
| Communicated case closure to client respectfully and professionally (Award 2 marks for effective communication and closure explanation) | 2 | ||
| Sub-Total | 7 | ||
| PRODUCT CHECKLIST | |||
| Closure report document meets required length (max 4 pages) and formatting standards (Award 3 marks for correct formatting and length) | 3 | ||
| Case closure form fully and accurately completed (Award 3 marks for completeness and accuracy) | 3 | ||
| Client feedback form completed with clear client responses (Award 2 marks for clarity and completeness) | 2 | ||
| All documents properly organized, secured, and stored confidentially (Award 3 marks for proper organization and confidentiality) | 3 | ||
| Closure documentation submitted on time to correct authority (Award 2 marks for timely and correct submission) | 2 | ||
| Sub-Total | 13 | ||
| GRAND TOTAL | 43 | ||
Type: Individual
| Tools & Equipment | Materials |
|---|---|
| Pen | Client case file |
| Foolscap paper | |
| Feedback form |
| S/N | Item | Quantity |
|---|---|---|
| 1 | Client case file | 1 per Candidate |
| 2 | Pen | 1 per Candidate |
| 3 | Foolscap paper | 2 sheets per Candidate |
| 4 | Feedback form | 1 per Candidate |
| 5 | Desk | 1 per Candidate |
| 6 | Chair | 1 per Candidate |
| Items to be Evaluated | Marks Available | Marks Obtained | Comments |
|---|---|---|---|
| TASK 1: Review Case File Completeness | |||
| Checked that all client information and documentation are present (Award 1 mark for each correctly verified document up to 3 marks) | 3 | ||
| Verified that all case goals and outcomes are documented (Award up to 2 marks for confirming documented goals and outcomes) | 2 | ||
| Checked that client consent and confidentiality documentation is complete (Award 2 marks for complete and signed consent forms and confidentiality records) | 2 | ||
| Sub-Total | 7 | ||
| TASK 2: Evaluate Progress and Challenges | |||
| Reviewed notes on progress towards case goals (Award 2 marks for detailed and accurate notes on progress) | 2 | ||
| Identified and documented barriers or challenges encountered (Award 3 marks for comprehensive identification of challenges) | 3 | ||
| Sub-Total | 5 | ||
| TASK 3: Obtain Client Feedback and Agreement | |||
| Used question and answer method to obtain client feedback (Award 2 marks for effective use of Q&A to get client feedback) | 2 | ||
| Administered and collected completed client feedback form (Award 2 marks for properly completed feedback form) | 2 | ||
| Sub-Total | 4 | ||
| TASK 4: Prepare Closure Summary and Report | |||
| Summarized services provided and outcomes achieved (Award 1 mark each for clear summary of services, outcomes, and closure reasons) | 3 | ||
| Documented closure recommendations and further resource referrals (Award 2 marks for appropriate closure recommendations) | 2 | ||
| Ensured final documentation is complete and securely stored (Award 2 marks for completeness and proper storage of documents) | 2 | ||
| Sub-Total | 7 | ||
| PRODUCT CHECKLIST | |||
| Final closure report is clear, comprehensive, and correctly formatted on 2 foolscap sheets (Award up to 5 marks for clarity, completeness, and neatness of the closure report) | 5 | ||
| Sub-Total | 5 | ||
| GRAND TOTAL | 28 | ||