Human Resource Management · Level 6 · 3 Chapters
Compiled by: Mary Jemutai
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Resolving conflict, supporting wellbeing and improving performance are the three outcomes of Employee Counselling in Human Resource Management Level 6. Managing employee conflicts covers policies and procedures, conflict identification, causes, types, resolution techniques and procedure, and the guidance and counselling procedure. Providing employee support covers wellness programs, work-life balance initiatives and resources for employee development. Evaluating performance improvement covers employee performance gaps, constructive feedback and coaching, and performance improvement plans.
Employee counselling skills open doors to many workplaces where people - from factory floors to boutique hotels - need supportive HR professionals. Whether you join a growing private firm, a county office, or launch your own consultancy, mastering these abilities lets you create healthier, more productive work environments and earn a solid income.
With these skills, you can shape positive workplaces across Kenya’s diverse sectors, earn a reliable income, and build a reputation as the go-to professional for employee wellbeing and performance. Keep learning, and your HR career will keep growing!