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Management Skills

Business Management · Level 5  ·  4 Chapters

Compiled by: Susan Wanjohi

Can I download Management Skills notes as a PDF?

Yes. The notes download as a PDF too: every chapter has a Download PDF button above its notes. Sign in and click it. Each download comes from your plan's monthly allowance or from credits. To read before you sign in, the first topic of every chapter opens to anyone, and a Profplanet plan opens the remaining topics.

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What Management Skills covers

Planning, organizing, directing and coordinating are the four principles taught in Management Skills for Business Management Level 5. Planning starts with goals and objectives, work plans and monitoring work progress, then covers principles of planning, the planning process, barriers to planning, management by objectives and types of plans. Organizing deals with office tasks and responsibilities, authority and responsibility, organization structures, delegation, and centralization and decentralization. Directing covers orders and instructions, staff supervision, exchanging opinions and ideas, leadership roles, theories and leadership styles. Coordinating finishes the unit with work schedules, roles and responsibilities, and rewards and recognition.

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Careers after Management Skills

Management Skills prepares you to run an office or a small team by planning work, organizing tasks, directing staff and coordinating schedules.

  • Office supervisor at a trading company in Nakuru - you set goals, draw up work plans and monitor progress against them.
  • Administrative officer at a county government department in Kisumu - you assign office tasks and responsibilities and use delegation within the organization structure.
  • Team leader at a retail branch in Thika - you give orders and instructions, supervise staff and choose a leadership style that suits the team.
  • Operations coordinator at a transport firm in Mombasa - you create work schedules, define individual roles and recognize and reward the team.
  • Owner-manager of a small business in Kakamega - you plan, organize, direct and coordinate the whole business yourself, using management by objectives to keep it on course.

Each role draws on the same four principles of planning, organizing, directing and coordinating.

Chapters

1
Apply planning principle
28 topics
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2
Apply organizing principle
13 topics
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3
Apply directing principle
12 topics
Open chapter →
4
Apply coordinating principle
3 topics
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What Management Skills covers: 29 main topics in 4 chapters

1. Apply planning principle

  1. 1.1 Goals and objectives
  2. 1.2 Work plans
  3. 1.3 Monitoring of work progress
  4. 1.4 Principles of planning
  5. 1.5 Steps in planning process
  6. 1.6 Barriers to planning
  7. 1.7 Guidelines to avoiding barriers
  8. 1.8 Management by objectives
  9. 1.9 Types of plans

2. Apply organizing principle

  1. 2.1 Office goals and objectives
  2. 2.2 Office tasks and responsibilities
  3. 2.3 Monitoring of progress
  4. 2.4 Process of organization
  5. 2.5 Organizing components
  6. 2.6 Authority and responsibility
  7. 2.7 Organization structures
  8. 2.8 Delegation
  9. 2.9 Centralization and decentralization
  10. 2.10 Principles of organization

3. Apply directing principle

  1. 3.1 Orders and instructions
  2. 3.2 Staff Supervision
  3. 3.3 Exchange of opinions and ideas
  4. 3.4 Characteristics of successful leaders
  5. 3.5 Leadership roles
  6. 3.6 Theories
  7. 3.7 Leadership styles

4. Apply coordinating principle

  1. 4.1 Work schedules creation
  2. 4.2 Roles and responsibilities
  3. 4.3 Rewards and recognition

Revise this unit

Exam-style questions 56 Written to CDACC standard, with answers Test yourself 117 Multiple-choice, one at a time Practise questions 60 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 26 What the assessor asks, and how to answer out loud Worked calculations 14 Step-by-step maths with the common mistakes Quick cards 597 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 3 On site, what would you do? Workplace scenarios 61 Real site situations — what would you do? Turn this into income 36 Where this skill earns — what to charge, how to find clients

Other units in Module III