Computer Repair And Maintenance

Information Communication Technology · Level 6  ·  4 Chapters

Compiled by: Mary Jemutai

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What Computer Repair And Maintenance covers

In this unit, you will be able to confidently diagnose and fix computer problems by accurately assessing user data and selecting the right components for repair or replacement. You’ll master the safe use of tools and follow step-by-step procedures to ensure every repair and maintenance task is done correctly and efficiently. By the end, you’ll be skilled at keeping computers running smoothly, performing thorough tests, and creating clear reports, making you a reliable and knowledgeable technician in the field.

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Careers after Computer Repair And Maintenance

When you master the full cycle of computer repair and maintenance, you’ll discover a wide range of Kenyan workplaces where those abilities are in demand - from bustling city service centres to schools in rural districts, from corporate IT departments to community-run e-waste hubs. Your expertise will let you keep vital technology running smoothly, earn a reliable income, and even launch your own repair business.

  • Computer service shops in Nairobi’s CBD and industrial areas - you assess user data, diagnose faults, select the right replacement parts, and charge customers for repairs or maintenance contracts.
  • IT support desks in secondary schools and colleges across the country - you schedule routine maintenance, run POST and component tests, and produce clear reports that help school administrators keep labs functional, earning a salary or per-incident fee.
  • County ICT units in county headquarters (e.g., Kiambu, Nakuru, Mombasa) - you follow government-approved safety and disposal procedures while repairing workstations, documenting findings in maintenance logs, and receiving a steady civil service wage.
  • Mobile repair vans serving informal settlements and market stalls - you assemble the right tools on the go, replace faulty components using manufacturer manuals, and charge a service fee plus a small markup for parts, building a reputation for quick, reliable fixes.
  • Small-business offices in industrial towns such as Thika or Eldoret - you generate detailed maintenance reports that help owners plan budgets, and you earn a monthly retainer for keeping their computers up-to-date and secure.
  • NGO field offices that rely on laptops for data collection - you perform on-site diagnostics, replace worn-out parts, and ensure safe e-waste disposal, receiving project-based payments or a stipend for technical support.
  • Corporate data-centre support teams in major cities - you conduct systematic component testing, document functionality, and schedule preventive maintenance, earning a professional salary and opportunities for advancement.
  • Community e-waste recycling centres in Kisumu and Garissa - you safely dismantle obsolete computers, separate hazardous materials, and earn income through recycling credits or by refurbishing units for resale.
  • Freelance tech-consultancy for start-ups in Nairobi’s tech hubs - you provide comprehensive health checks, generate reports for investors, and charge consultancy fees for each maintenance cycle.

Your ability to keep computers running safely and efficiently opens doors to stable employment, freelance work, and even your own thriving repair shop - all essential services that keep Kenya’s digital world moving forward. Keep sharpening these skills, and the opportunities will follow.

Chapters

13 past papers for this unit →

What Computer Repair And Maintenance covers: 14 main topics in 4 chapters

1. Perform computer troubleshooting

  1. 1.1 User data assessment computer
  2. 1.2 Computer problems identification Product
  3. 1.3 Determining solution to the problem

2. Repair faulty components

  1. 2.1 Selection of computer components for replacement
  2. 2.2 Assembly of tools for repairing or replacing
  3. 2.3 Observation of Safety procedures
  4. 2.4 Repair and replacing computer components
  5. 2.5 Disposing faulty or obsolete computer hardware components

3. Test computer component functionality

  1. 3.1 Performing POST on computer
  2. 3.2 Performing computer component test
  3. 3.3 Computer component's functionality report

4. Perform computer maintenance

  1. 4.1 Computer maintenance scheduling computer maintenance
  2. 4.2 Performing computer maintenance
  3. 4.3 Computer maintenance report

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Beyond the syllabus

Other units in Module II