Computer Operations

ICT Technician · Level 6  ·  7 Chapters

Where this takes you

Whether you dream of working in an office, running your own business, or joining Kenya’s fast-growing technology sector, mastering computer operations will open doors for you. These skills are used every day in real Kenyan workplaces, helping people work smarter, communicate better, and earn a living.

  • County Government Offices & Administration: Clerks and secretaries use Word and Excel to prepare official documents, manage payroll, and keep records. Your skills can land you a job in county offices, CDF management, or even local NGOs.
  • Hospitality & Tourism: Hotels and resorts rely on spreadsheets for bookings, inventory, and accounting. Creating professional documents and reports is key to guest management and event planning.
  • Agribusiness & KTDA: Farmers' cooperatives and tea factories use spreadsheets for tracking produce, payments, and sales. Mail merge helps them send bulk communications to members efficiently.
  • Construction & Jua Kali Sector: Contractors use spreadsheets to manage materials, budgets, and staff. Word documents help create quotations and contracts for clients.
  • Matatu Industry & Saccos: Operators use Excel to monitor daily earnings, fuel usage, and loan repayments. Professional documentation is essential for licensing and compliance.
  • KenGen & Other Corporates: Engineers and administrators use Word and Excel to generate reports, analyze data, and communicate findings. Charts and tables help visualize performance and support decision-making.
  • Entrepreneurship & Self-Employment: Whether you run a cyber café, offer document preparation services, or manage your own small business, these skills help you serve clients, keep accurate records, and grow your income.

No matter where you go in Kenya, computer operations give you the power to organize, analyze, and present information—skills that employers value and that make your business stand out. The future belongs to those who can use technology confidently—master these skills and you’ll be ready for anything!

Chapters

1
Process computerized word document
34 topics
✓ Notes Ready
2
Manipulate computerized spreadsheet
41 topics
✓ Notes Ready
3
Maintain computerized database
30 topics
✓ Notes Ready
4
Prepare PowerPoint presentation
27 topics
✓ Notes Ready
5
Manipulate graphic application
41 topics
✓ Notes Ready
6
Perform document production
8 topics
✓ Notes Ready
7
Perform online collaboration
8 topics
✓ Notes Ready

2 past papers for this unit →

Practise this unit

The practical 95 The assessment itself — tools, materials and the marks Step-by-step guide 95 PPE, each step, what good looks like, common mistakes

Revise this unit

Past papers & answers 2 Real CDACC papers for this unit, free to download Exam-style questions 98 Written to CDACC standard, with answers Test yourself 277 Multiple-choice, one at a time Practise questions 221 Quick recall — check you know the facts
3 more for this unit

Beyond the syllabus

Decision simulator 7 On site, what would you do? Workplace scenarios 140 Real site situations — what would you do? Turn this into income 84 Where this skill earns — what to charge, how to find clients