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Work Ethics And Practices

Digital Journalism · Level 6  ·  6 Chapters

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What Work Ethics And Practices covers

In this unit, you will be able to confidently align your personal vision and goals with your organization's mission, while effectively managing your time, emotions, and responsibilities. You will develop strong self-awareness, integrity, and professionalism that empower you to work well both independently and as part of a team. By mastering these essential work ethics and practices, you’ll be ready to contribute positively and thrive in any workplace environment.

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Careers after Work Ethics And Practices

Mastering work ethics and practices is your key to unlocking success in any Kenyan workplace. Whether you dream of joining the bustling jua kali sector, working in county government projects, or climbing the ranks at companies like KenGen or KTDA, these skills will set you apart. They help you align your personal goals with your employer’s vision, making you a valuable and trusted team member.

  • In the construction industry, strong work ethics ensure safety, punctuality, and quality, helping you secure steady employment or start your own contracting business.
  • Within the matatu industry, managing stress and demonstrating accountability keeps operations smooth and earns respect from colleagues and customers alike.
  • In agribusiness and organizations like KTDA, aligning personal performance with organizational goals boosts productivity, which can lead to promotions or successful farming enterprises.
  • The hospitality sector values emotional intelligence and assertiveness, enabling you to handle clients professionally and grow your career or business.
  • Working in county works or public service, these skills build trust and reliability, opening doors to leadership roles and community impact.

By mastering these work ethics and practices, you’re not just preparing for a job—you’re building a reputation and a career that will grow with you. Stay committed, and you’ll turn every opportunity into a stepping stone toward a brighter future.

Chapters

1
Apply self-management skills
10 topics
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2
Promote ethical work practices and values
4 topics
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3
Promote Teamwork
24 topics
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4
Maintain professional and personal development
18 topics
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5
Apply Problem-solving skills
11 topics
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6
Promote Customer Care
9 topics
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What Work Ethics And Practices covers: 38 main topics in 6 chapters

1. Apply self-management skills

  1. 1.1 Formulating personal vision, mission, and goals
  2. 1.2 Self-esteem development
  3. 1.3 Emotional intelligence and coping with work stress
  4. 1.4 Assertiveness development
  5. 1.5 Accountability and responsibility
  6. 1.6 Time management, attendance and punctuality
  7. 1.7 Setting performance targets
  8. 1.8 Self-awareness
  9. 1.9 Motivation, initiative and proactivity
  10. 1.10 Monitor and evaluate performance target

2. Promote ethical work practices and values

  1. 2.1 Integrity
  2. 2.2 Organizational codes of conduct
  3. 2.3 Industry policies and procedures
  4. 2.4 Professionalism

3. Promote Teamwork

  1. 3.1 Teams
  2. 3.2 Determination of team roles and objectives
  3. 3.3 Team activities
  4. 3.4 Team performance and evaluation
  5. 3.5 Conflicts and conflict resolution
  6. 3.6 Gender and diversity mainstreaming
  7. 3.7 Healthy workplace relationships
  8. 3.8 Adaptability and flexibility

4. Maintain professional and personal development

  1. 4.1 Personal growth and development
  2. 4.2 Training Resources
  3. 4.3 Licenses and certifications for professional growth and development
  4. 4.4 Recognition in career advancement
  5. 4.5 Work-life balance
  6. 4.6 Dynamism and on-the-job learning

5. Apply Problem-solving skills

  1. 5.1 Creative, innovative and practical solutions
  2. 5.2 Independence and initiative in problem identification and solving
  3. 5.3 Problem-solving process
  4. 5.4 Methods of solving problems
  5. 5.5 Problem analysis and assumption testing

6. Promote Customer Care

  1. 6.1 Identifying customer needs
  2. 6.2 Customer feedback methods
  3. 6.3 Resolving customer concerns
  4. 6.4 Customer outreach programs
  5. 6.5 Customer retention

Revise this unit

Exam-style questions 84 Written to CDACC standard, with answers Test yourself 234 Multiple-choice, one at a time Practise questions 160 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 55 What the assessor asks, and how to answer out loud Worked calculations 28 Step-by-step maths with the common mistakes Quick cards 1,178 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 6 On site, what would you do? Workplace scenarios 100 Real site situations — what would you do? Turn this into income 60 Where this skill earns — what to charge, how to find clients

Other units in Module III