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Work Ethics And Practices

Agriculture And Extension · Level 5  ·  6 Chapters

Compiled by: Harun Kimani

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What Work Ethics And Practices covers

Reliable conduct on a farm or in an extension office is the subject of Work Ethics And Practices in Agriculture And Extension Level 5. Self-management comes first: self-awareness, personal vision and goals, emotional intelligence, stress, assertiveness, self-esteem, time management and performance targets. Ethical practice follows, with integrity, core values, professionalism and organisational codes of conduct. The third outcome promotes teamwork through team building, conflict resolution, gender and diversity mainstreaming, coaching and mentoring. Next you maintain professional and personal development by assessing training needs, mobilising training resources and pursuing licences and certifications. You then apply problem solving and decision making, and finish with customer care: identifying needs, handling feedback and concerns, outreach and retention.

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Careers after Work Ethics And Practices

Employers in agriculture hire for reliability as much as for technical knowledge. This unit shows how self-discipline, honesty and teamwork turn into steady work and promotion.

  • Commercial farms - You work to agreed performance targets, keep time and attendance and settle conflicts within a team, in places such as Naivasha.
  • Cooperative society offices - You uphold integrity and codes of conduct when handling members' affairs, in towns such as Murang'a.
  • Agro-dealer shops - You identify customer needs, handle complaints and keep customers returning, in towns such as Kisumu.
  • Self-employed farm service providers - You plan your own goals, manage priorities and commitments, and build repeat business through good service in Kitui.
  • Farmer groups and training projects - You apply problem solving and creative thinking to the group's difficulties and mobilise resources for training, in Homa Bay.

Planned training and certifications then open the way to supervisory roles.

Chapters

1
Apply Self-Management Skills
12 topics
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2
Promote Ethical Practices and Values
6 topics
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3
Promote Teamwork
13 topics
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4
Maintain Professional and Personal Development
10 topics
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5
Apply Problem-Solving Skills
5 topics
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6
Promote Customer Care
6 topics
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What Work Ethics And Practices covers: 50 main topics in 6 chapters

1. Apply Self-Management Skills

  1. 1.1 Self-awareness
  2. 1.2 Formulating personal vision, mission, and goals
  3. 1.3 Healthy lifestyle practices
  4. 1.4 Strategies for overcoming work challenges
  5. 1.5 Emotional intelligence
  6. 1.6 Coping with Work Stress
  7. 1.7 Assertiveness versus aggressiveness and passiveness
  8. 1.8 Developing and maintaining high self-esteem
  9. 1.9 Developing and maintaining positive self-image
  10. 1.10 Time management
  11. 1.11 Setting performance targets
  12. 1.12 Monitoring and evaluating performance targets

2. Promote Ethical Practices and Values

  1. 2.1 Integrity
  2. 2.2 Core Values, ethics and beliefs
  3. 2.3 Patriotism
  4. 2.4 Professionalism
  5. 2.5 Organizational codes of conduct
  6. 2.6 Industry policies and procedures

3. Promote Teamwork

  1. 3.1 Types of teams
  2. 3.2 Team building
  3. 3.3 Individual responsibilities in a team
  4. 3.4 Benefits of teamwork
  5. 3.5 Qualities of a team player Leading a team
  6. 3.6 Team performance and evaluation
  7. 3.7 Conflicts and conflict resolution
  8. 3.8 Gender and diversity mainstreaming
  9. 3.9 Developing Healthy workplace relationships
  10. 3.10 Adaptability and flexibility
  11. 3.11 Coaching and mentoring skills

4. Maintain Professional and Personal Development

  1. 4.1 Personal vs professional development and growth
  2. 4.2 Avenues for professional growth
  3. 4.3 Recognizing career advancement
  4. 4.4 Training and career opportunities
  5. 4.5 Assessing training needs
  6. 4.6 Mobilizing training resources
  7. 4.7 Licenses and certifications for professional growth and development
  8. 4.8 Pursuing personal and organizational goals
  9. 4.9 Managing work priorities and commitments
  10. 4.10 Dynamism and on-the-job learning

5. Apply Problem-Solving Skills

  1. 5.1 Causes of problems
  2. 5.2 Methods of solving problems
  3. 5.3 Problem-solving process
  4. 5.4 Decision making
  5. 5.5 Creative thinking and critical thinking process in development of innovative and practical solutions

6. Promote Customer Care

  1. 6.1 Identifying customer needs
  2. 6.2 Qualities of good customer service
  3. 6.3 Customer feedback methods
  4. 6.4 Resolving customer concerns
  5. 6.5 Customer outreach programs
  6. 6.6 Customer retention

Revise this unit

Exam-style questions 84 Written to CDACC standard, with answers Test yourself 238 Multiple-choice, one at a time Practise questions 118 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 57 What the assessor asks, and how to answer out loud Worked calculations 20 Step-by-step maths with the common mistakes Quick cards 1,188 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 6 On site, what would you do? Workplace scenarios 61 Real site situations — what would you do? Turn this into income 24 Where this skill earns — what to charge, how to find clients

Other units in Module 4