Departments › Civil Engineering › Module I › Work Ethics And Practices

Work Ethics And Practices

Civil Engineering · Level 6  ·  6 Chapters

Compiled by: Ann Chebet

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What Work Ethics And Practices covers

Work Ethics And Practices in Civil Engineering Level 6 prepares you to behave professionally on a construction site, in a design office or on your own contract. Self-management comes first: setting personal goals, tracking your performance, managing time and stress, and staying accountable. Ethical practice then covers integrity, codes of conduct, workplace policies and professionalism. Teamwork teaches you to form teams, assign duties, coordinate activities, evaluate team performance and resolve conflict, including gender and diversity issues. Professional and personal development looks at identifying growth needs, training and career opportunities, and mobilising resources for training. Problem solving and customer care complete the unit, so you can deal with clients and the public fairly and calmly.

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Careers after Work Ethics And Practices

This unit makes you employable in any civil engineering workplace because employers hire people they can trust to turn up, work in a team and handle clients properly. The habits it builds apply on site, in the office and in your own business.

  • Building and road construction sites - you work as a reliable technician or assistant, observe punctuality and codes of conduct, and earn a wage while building a record that leads to promotion.
  • Consulting engineering firms in Nairobi - you join design and supervision teams, coordinate duties with colleagues and deal with client concerns, which helps you earn steady salaried work.
  • County public works offices - you follow workplace policies and serve members of the public with fairness, which suits posts in county infrastructure departments.
  • Subcontracting gangs in Kisumu - you lead a small team, assign duties and settle conflicts, and you earn by delivering packages of work on time.
  • Self-employed building and drainage contractors - you manage your own time, customers and resources, and you earn through repeat work from satisfied clients.
  • Training and apprenticeship settings - you plan your own development, seek out training and career openings, and earn by moving into higher grades of work.

Wherever you start, how you behave at work decides how far your technical skills will take you.

Chapters

1
Apply self-management skills
12 topics
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2
Promote Ethical Practices and Values
6 topics
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3
Promote Teamwork
13 topics
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4
Maintain professional and personal development
10 topics
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5
Apply Problem-solving skills
5 topics
Open chapter →
6
Promote Customer care
6 topics
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What Work Ethics And Practices covers: 50 main topics in 6 chapters

1. Apply self-management skills

  1. 1.1 Self-awareness
  2. 1.2 Formulating personal vision, mission, and goals
  3. 1.3 Healthy lifestyle practices
  4. 1.4 Strategies for overcoming work challenges
  5. 1.5 Emotional intelligence
  6. 1.6 Coping with Work Stress
  7. 1.7 Assertiveness versus aggressiveness and passiveness
  8. 1.8 Developing and maintaining high self-esteem
  9. 1.9 Developing and maintaining positive self-image
  10. 1.10 Time management
  11. 1.11 Setting performance targets
  12. 1.12 Monitoring and evaluating performance targets

2. Promote Ethical Practices and Values

  1. 2.1 Integrity
  2. 2.2 Core Values, ethics and beliefs
  3. 2.3 Patriotism
  4. 2.4 Professionalism
  5. 2.5 Organizational codes of conduct
  6. 2.6 Industry policies and procedures

3. Promote Teamwork

  1. 3.1 Types of teams
  2. 3.2 Team building
  3. 3.3 Individual responsibilities in a team
  4. 3.4 Benefits of teamwork
  5. 3.5 Qualities of a team player Leading a team
  6. 3.6 Team performance and evaluation
  7. 3.7 Conflicts and conflict resolution
  8. 3.8 Gender and diversity mainstreaming
  9. 3.9 Developing Healthy workplace relationships
  10. 3.10 Adaptability and flexibility
  11. 3.11 Coaching and mentoring skills

4. Maintain professional and personal development

  1. 4.1 Personal vs professional development and growth
  2. 4.2 Avenues for professional growth
  3. 4.3 Recognizing career advancement
  4. 4.4 Training and career opportunities
  5. 4.5 Assessing training needs
  6. 4.6 Mobilizing training resources
  7. 4.7 Licenses and certifications for professional growth and development
  8. 4.8 Pursuing personal and organizational goals
  9. 4.9 Managing work priorities and commitments
  10. 4.10 Dynamism and on-the-job learning

5. Apply Problem-solving skills

  1. 5.1 Causes of problems
  2. 5.2 Methods of solving problems
  3. 5.3 Problem-solving process
  4. 5.4 Decision making
  5. 5.5 Creative thinking and critical thinking process in development of innovative and practical solutions

6. Promote Customer care

  1. 6.1 Identifying customer needs
  2. 6.2 Qualities of good customer service
  3. 6.3 Customer feedback methods
  4. 6.4 Resolving customer concerns
  5. 6.5 Customer outreach programs
  6. 6.6 Customer retention

Revise this unit

Exam-style questions 84 Written to CDACC standard, with answers Test yourself 238 Multiple-choice, one at a time Practise questions 118 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 57 What the assessor asks, and how to answer out loud Worked calculations 20 Step-by-step maths with the common mistakes Quick cards 1,188 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 6 On site, what would you do? Workplace scenarios 61 Real site situations — what would you do? Turn this into income 24 Where this skill earns — what to charge, how to find clients

Other units in Module I