Computer Repair And Maintenance

Information Communication Technology · Level 4  ·  4 Chapters

Compiled by: Esther Waweru

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What Computer Repair And Maintenance covers

Computer Repair And Maintenance, a Level 4 unit in Information Communication Technology, covers diagnosing faults, replacing parts, testing and scheduled upkeep. Troubleshooting begins with assessing user data, identifying computer problems and determining a solution. Repairing faulty components covers selecting components for replacement, assembling tools, observing safety procedures, repairing or replacing components and disposing of faulty or obsolete hardware. Testing includes performing POST, component tests and a functionality report. Maintenance covers scheduling, performing maintenance and writing the maintenance report.

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Careers after Computer Repair And Maintenance

Computer repair and maintenance skills open doors to many everyday workplaces across Kenya, from bustling city offices to rural schools and community centres. Whether you join a team that keeps critical systems running or launch your own repair service, you’ll be the go-to person who ensures people can work, learn and communicate without interruption.

  • Small-office IT support in Nairobi’s Central Business District - you assess user data before upgrades, back up important files, replace faulty parts, run POST tests and schedule regular check-ups, earning a steady salary or a service contract fee.
  • Computer labs in secondary schools around Kisumu - you evaluate students’ saved work, swap out malfunctioning components, verify system start-up with POST, and create a maintenance timetable that keeps the labs running all term, paid by the school or through a government-funded ICT grant.
  • Internet cafés in Mombasa’s Old Town - you quickly diagnose hardware failures, choose the right replacement parts, perform POST to confirm repairs, and set up routine maintenance visits, earning income from repair charges and repeat-visit service fees.
  • County health centre IT units in Nakuru - you protect patient records by assessing data backups, install reliable components for medical computers, run POST checks to avoid downtime, and schedule preventive maintenance, receiving a fixed monthly salary or per-incident payment.
  • NGO field offices in Turkana - you safeguard project data, replace ruggedised laptops’ components, confirm successful boot-up with POST, and plan maintenance trips that keep communication tools functional, paid through project budgets or as a freelance consultant.
  • Mobile-repair kiosks in town markets of Kiambu - you run a self-employed stall where you assess customers’ data, source the correct parts, perform POST diagnostics, and offer maintenance contracts, earning directly from each repair and from monthly service subscriptions.
  • Hardware resellers and assembly workshops in Eldoret - you help select the right components for custom builds, test each machine with POST, and set up maintenance schedules for clients, receiving commissions on parts sales and service fees.

Mastering these tasks means you can keep Kenya’s digital world humming - whether you work for an organization or build your own thriving repair business. Your expertise will always be in demand. Keep learning, keep fixing, and watch your career grow!

Chapters

2 past papers for this unit →

What Computer Repair And Maintenance covers: 14 main topics in 4 chapters

1. Perform computer troubleshooting

  1. 1.1 User data assessment computer
  2. 1.2 Computer problems identification Product
  3. 1.3 Determining solution to the problem

2. Repair faulty components

  1. 2.1 Selection of computer components for replacement
  2. 2.2 Assembly of tools for repairing or replacing
  3. 2.3 Observation of Safety procedures
  4. 2.4 Repair and replacing computer components
  5. 2.5 Disposing faulty or obsolete computer hardware components

3. Test computer component functionality

  1. 3.1 Performing POST on computer
  2. 3.2 Performing computer component test
  3. 3.3 Computer component's functionality report

4. Perform computer maintenance

  1. 4.1 Computer maintenance scheduling computer maintenance
  2. 4.2 Performing computer maintenance
  3. 4.3 Computer maintenance report

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Beyond the syllabus

Other units in Module 2