Social Work · Level 5 · 0 Chapters
Compiled by: Samuel Wanjohi
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Digital Literacy in Social Work Level 5 puts case notes, referral letters and attendance lists on a computer, from the first start-up to a job application. The machine comes first: its parts, the programs it runs, the operating system, folders and files, and the external devices and internet connections it needs. A word processor and a spreadsheet then handle everyday office tasks. Internet services, browsing, downloads and data backup form the data and information outcome. Email, netiquette, copyright and licences and collaboration tools carry the work to other offices, while privacy rules and the Kenyan laws on ICT keep client information safe. Online jobs and job entry techniques, from the CV to interview skills, finish the unit.
Digital skills help a social worker keep client records tidy and protected and find new work.
The job entry outcome, with its CV, application letter and interview skills, supports each of these routes.