Community Health · Level 6 · 5 Chapters
Compiled by: Joan Cherono
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Health System Management in Community Health Level 6 introduces how health services are led and organised in Kenya. You start with the concepts and principles of leadership and management, including theories, functions and human resource management. Next come public relations and customer care, covering strategies, customer satisfaction and types of customers. The organization of health care services includes the Kenya health care delivery system, UHC and the levels of care. The building blocks outcome covers public finance, budgeting and health economics, and the final outcome covers group development, group dynamics and decision techniques.
In this unit you’ll gain the tools that keep Kenya’s health system running smoothly - from the way leaders make decisions to how budgets are balanced and services reach patients. Those abilities open doors in many corners of the health sector, whether you join a public office, a private clinic, or launch your own health-service venture.
Mastering these skills means you can step into any health-service setting, shape how care is delivered, and turn your expertise into a rewarding career that improves the wellbeing of Kenyans everywhere. Keep moving forward - you’re already on the path to becoming a health-system leader!