Departments › Counseling › Module I › Digital Literacy

Digital Literacy

Counseling · Level 5  ·  7 Chapters

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What Digital Literacy covers

In this unit, you will be able to confidently select and operate the right computer devices and software tailored to your workplace needs. You will master essential skills like managing files, connecting to the internet, and using office applications to create documents, spreadsheets, and presentations with accuracy and professionalism. By the end, you’ll be ready to tackle digital tasks efficiently, helping you contribute effectively and confidently in any modern work environment.

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Careers after Digital Literacy

Digital literacy is a foundational skill that opens doors to countless opportunities across Kenya’s vibrant economy. Whether you dream of working in bustling offices, managing your own business, or supporting community projects, mastering digital tools will make you indispensable and empower you to thrive.

  • In the jua kali sector, artisans and small business owners use basic computer skills to manage inventory, communicate with suppliers, and promote their services online.
  • County government offices rely on staff who can efficiently handle digital documents, manage databases, and use email to coordinate development projects and public services.
  • In agribusiness organizations like KTDA, digital literacy helps workers analyze data, prepare reports, and communicate with farmers to improve productivity and market access.
  • The matatu industry increasingly uses digital tools for route planning, fare collection, and customer communication — skills that can boost your role as a dispatcher or operator.
  • At construction sites, digital skills enable supervisors and site managers to prepare reports, track progress, and communicate with stakeholders effectively.
  • In the hospitality sector, from hotels to tour companies, digital literacy helps staff manage bookings, create promotional materials, and handle customer feedback professionally.
  • Self-employment opportunities abound: you can start a cyber cafe, offer computer training, or provide digital services like data entry, graphic design, or social media management.

By mastering digital literacy, you’re not just learning to use a computer—you’re building a toolkit that will help you earn a stable income, adapt to Kenya’s growing digital economy, and open doors to exciting career paths. Your future is bright, and digital skills are your stepping stone to success!

Chapters

1
Operate Computer Devices
23 topics
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2
Solve Tasks Using Office Suite
59 topics
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3
Manage Data and Information
26 topics
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4
Perform Online Communication and Collaborations
16 topics
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5
Apply Cybersecurity Skills
5 topics
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6
Perform Online Jobs
8 topics
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7
Apply job entry techniques
7 topics
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What Digital Literacy covers: 144 main topics in 7 chapters

1. Operate Computer Devices

  1. 1.1 Meaning and importance of digital literacy devices
  2. 1.2 Functions and Uses of Computers
  3. 1.3 Components of a computer system Oral assessment
  4. 1.4 The System Unit E.g. Motherboard, CPU, casing
  5. 1.5 Input Devices e.g. pointing, keying, scanning, voice/speech recognition, direct data capture devices
  6. 1.6 Output Devices e.g. hardcopy output and softcopy output
  7. 1.7 Storage Devices e.g. main memory e.g. RAM, secondary storage
  8. 1.8 Computer Ports e.g. HDMI, DVI, VGA, USB type C etc
  9. 1.9 Operating system functions
  10. 1.10 Procedure for turning/off a computer
  11. 1.11 Mouse use techniques
  12. 1.12 Keyboard Parts and Use Techniques
  13. 1.13 Desktop Customization
  14. 1.14 File and Files Management using an operating system
  15. 1.15 Computer Internet Connection Options
  16. 1.16 Mobile Networks/Data Plans
  17. 1.17 Wireless Hotspots
  18. 1.18 Cabled (Ethernet/Fiber)
  19. 1.19 Dial-Up
  20. 1.20 Satellite
  21. 1.21 Computer external devices management
  22. 1.22 Device connections
  23. 1.23 Device controls (volume controls and display properties)

2. Solve Tasks Using Office Suite

  1. 2.1 Meaning and Importance of Word Processing suite
  2. 2.2 Examples of Word Processors
  3. 2.3 Working with word documents
  4. 2.4 Open and close word processor
  5. 2.5 Create a new document
  6. 2.6 Save a document
  7. 2.7 Switch between open documents
  8. 2.8 Enhancing productivity
  9. 2.9 Help resources
  10. 2.10 Use magnification/zoom tools
  11. 2.11 Display, hide built-in tool bar
  12. 2.12 Using navigation tools
  13. 2.13 Typing Text
  14. 2.14 Document editing (copy, cut, paste commands, spelling and Grammar check)
  15. 2.15 Document formatting
  16. 2.16 Formatting text
  17. 2.17 Formatting paragraph
  18. 2.18 Formatting styles
  19. 2.19 Alignment
  20. 2.20 Creating tables
  21. 2.21 Formatting tables
  22. 2.22 Graphical objects
  23. 2.23 Insert object (picture, drawn object)
  24. 2.24 Select an object
  25. 2.25 Edit an object
  26. 2.26 Format an object
  27. 2.27 Document Print setup
  28. 2.28 Word Document Printing
  29. 2.29 Meaning & Importance of electronic spreadsheets
  30. 2.30 Components of Spreadsheets
  31. 2.31 Application areas of spreadsheets
  32. 2.32 Using spreadsheet application
  33. 2.33 Parts of Excel screen: ribbon, formula bar, active cell, name box, column letter, row number, Quick Access Toolbar
  34. 2.34 Cell Data Types
  35. 2.35 Block operations
  36. 2.36 Arithmetic operators (formula bar (-, +, *, /)
  37. 2.37 Cell Referencing
  38. 2.38 Data Manipulation
  39. 2.39 Using Functions (Sum, Average, SumIF, Count, Max, Max, IF, Rank, Product, mode etc)
  40. 2.40 Using Formulae
  41. 2.41 Sorting data
  42. 2.42 Filtering data
  43. 2.43 Visual representation using charts
  44. 2.44 Worksheet printing
  45. 2.45 Electronic Presentations
  46. 2.46 Meaning and Importance of electronic presentations
  47. 2.47 Examples of Presentation Software
  48. 2.48 Using the electronic presentation application
  49. 2.49 Parts of the PowerPoint screen (slide navigation pane, slide pane, notes, the ribbon, quick access toolbar, and scroll bars)
  50. 2.50 Open and close presentations
  51. 2.51 Creating Slides (Insert new slides, duplicate, or reuse slides.)
  52. 2.52 Text Management (insert, delete, copy, cut and paste, drag and drop, format, and use spell check)
  53. 2.53 Use magnification/zoom tools
  54. 2.54 Apply or change a theme
  55. 2.55 Save a presentations
  56. 2.56 Switch between open presentations
  57. 2.57 Developing a presentation
  58. 2.58 Presentation views o Slides o Master slide o Editing text o Formatting o Tables o Using charts o Organization charts o Insert, manipulate o Drawings o Applying slide effects and transitions
  59. 2.59 Check and deliver handouts)

3. Manage Data and Information

  1. 3.1 Meaning of Data and information Oral assessment
  2. 3.2 Importance and Uses of data and information
  3. 3.3 Types of internet services
  4. 3.4 Communication Services
  5. 3.5 Information Retrieval Services
  6. 3.6 File Transfer
  7. 3.7 World Wide Web Services
  8. 3.8 Web Services
  9. 3.9 Automatic Network Address Configuration
  10. 3.10 News Group
  11. 3.11 Ecommerce
  12. 3.12 Types of Internet Access Applications
  13. 3.13 Web browsing concepts
  14. 3.14 Web browsing
  15. 3.15 Using the web browser
  16. 3.16 Tools and settings
  17. 3.17 Clearing Cache and cookies
  18. 3.18 URIs
  19. 3.19 Bookmarks
  20. 3.20 Web outputs
  21. 3.21 Web based information search
  22. 3.22 Critical evaluation of information
  23. 3.23 Copyright, data protection
  24. 3.24 Downloads Management
  25. 3.25 Performing Digital Data Backup (Online and Offline)
  26. 3.26 Emerging issues in internet

4. Perform Online Communication and Collaborations

  1. 4.0 Netiquette principles communication
  2. 4.1 Communication concepts and collaboration
  3. 4.2 Online communities
  4. 4.3 Communication tools
  5. 4.4 Email concepts
  6. 4.5 Using email
  7. 4.6 Digital content copyright and licenses
  8. 4.7 Online collaboration tools
  9. 4.8 Online Storage (Google Drive)
  10. 4.9 Online productivity applications (Google Docs & Forms)
  11. 4.10 Online meetings (Google Meet/Zoom)
  12. 4.11 Online learning environments
  13. 4.12 Online calendars (Google Calendars)
  14. 4.13 Social networks (Facebook/Twitter - Settings & Privacy)
  15. 4.14 Preparation for online collaboration features
  16. 4.15 Mobile collaboration

5. Apply Cybersecurity Skills

  1. 5.1 Data protection and privacy
  2. 5.2 Internet security threats (DDoS)
  3. 5.3 Computer threats and crimes
  4. 5.4 Cyber security control measures (Passwords, PINs, Biometrics)
  5. 5.5 Laws governing protection of ICT in Kenya Cybercrimes Act No. 5 of 2018 2019

6. Perform Online Jobs

  1. 6.1 Introduction to online working 7 Observation
  2. 6.2 Types of online Jobs 8 Portfolio of
  3. 6.3 Online job platforms 9 Project 10 Written 11 Practical 12 Oral assessment
  4. 6.4 Online account and profile management
  5. 6.5 Identifying online jobs/job bidding
  6. 6.6 Online digital identity
  7. 6.7 Executing online tasks
  8. 6.8 Management of online payment accounts

7. Apply job entry techniques

  1. 7.1 Types of job opportunities
  2. 7.2 Sources of job opportunities
  3. 7.3 Resume/ curriculum vitae . How to write a good CV . Don'ts of writing a CV
  4. 7.4 Job application letter
  5. 7.5 Portfolio of Evidence
  6. 7.6 Interview skills
  7. 7.8 Generally knowledgeable in current affairs and technical area Suggested Methods Instruction MODULE II

Revise this unit

Exam-style questions 98 Written to CDACC standard, with answers Test yourself 238 Multiple-choice, one at a time Practise questions 189 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 57 What the assessor asks, and how to answer out loud Worked calculations 43 Step-by-step maths with the common mistakes Quick cards 1,176 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 6 On site, what would you do? Workplace scenarios 120 Real site situations — what would you do? Turn this into income 72 Where this skill earns — what to charge, how to find clients

Other units in Module I