Records Management

Library and Information Management · Level 6  ·  4 Chapters

Compiled by: Peter Kipchumba

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What Records Management covers

Records Management, as taught in Library and Information Management Level 6, follows a record through its life, from creation to disposal. Creating records starts with an introduction to records management, identifying record content, categorising records and documenting them. Circulating records for action tracks pending actions, the action officer and follow-up. Maintaining the record keeping system covers record assessment, the system itself, and security and risk management. The last outcome is disposal: defining the terms, conducting a records survey, applying appraisal criteria and carrying out disposal. Registries in schools, county offices and institutions use these steps to keep files findable.

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Careers after Records Management

Records management skills are the backbone of every organization that relies on accurate, timely information. Whether you work in a bustling city library, a busy county office, or run your own consulting service, mastering these abilities opens doors to stable employment and entrepreneurial opportunities across Kenya.

  • County government records offices in Kisumu or Nakuru - you design daily work schedules to process land titles and civic documents, locate and retrieve citizen files quickly, and file new records safely, earning a steady salary as a records officer.
  • University libraries in Nairobi or Eldoret - you compile comprehensive listings of books, journals, and digital resources, retrieve requested items for students and faculty, and file new acquisitions according to library protocols, earning a position as a librarian or records coordinator.
  • Hospital medical records departments in Mombasa or Thika - you manage patient files, follow strict retrieval procedures for doctors and nurses, and file new test results and discharge summaries securely, earning a role as a health records clerk.
  • NGO project documentation units in Garissa or Kitui - you maintain donor-report archives, locate project files for audits, schedule filing tasks, and file new project documents, earning a job as a documentation officer.
  • Private law firms in Nairobi’s Central Business District - you organize case files, retrieve client documents for attorneys, and file new pleadings and court orders correctly, earning a legal records assistant position.
  • Small and medium enterprises in Kiambu or Machakos - you set up filing systems, train staff on work-schedule planning, retrieve sales and inventory records, and file new contracts, earning income as a freelance records-management consultant.
  • Bank branches in Nakuru or Kisii - you handle customer account records, retrieve transaction histories for tellers and auditors, and file new account openings securely, earning a records clerk role.
  • Tourism board offices in Mombasa or Diani - you keep visitor logs, retrieve permit applications, and file new tourism contracts, earning a records officer position in the tourism sector.

Master these skills and you’ll become the go-to professional who keeps information flowing smoothly - whether in a public institution, a private firm, or your own business. Your expertise will be valued wherever accurate records are essential for success. Keep learning, stay organized, and watch your career open up across Kenya!

Chapters

What Records Management covers: 14 main topics in 4 chapters

1. Create records

  1. 1.1 Introduction to records management
  2. 1.2 Record content identification
  3. 1.3 Categorization of records
  4. 1.4 Records documentation

2. Circulate record for action

  1. 2.1 Record pending actions
  2. 2.2 Records action officer
  3. 2.3 Records follow-up

3. Maintain record keeping system

  1. 3.1 Record assessment
  2. 3.2 Record keeping system
  3. 3.3 Security and risk management

4. Conduct records disposal

  1. 4.1 Definition of terms
  2. 4.2 Record survey
  3. 4.3 Records appraisal criteria
  4. 4.4 Records disposal

Practise this unit

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Beyond the syllabus

Other units in Module V