Departments › Applied Statistics › Module I › Communication Skills

Communication Skills

Applied Statistics · Level 6  ·  5 Chapters

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Chapters

1
Apply communication channels
8 topics
No Notes Yet
2
Apply written communication skills
3 topics
No Notes Yet
3
Apply non-verbal skills
3 topics
No Notes Yet
4
Apply oral communication skills
6 topics
No Notes Yet
5
Apply group discussion skills
19 topics
No Notes Yet
What Communication Skills covers: 25 main topics in 5 chapters

1. Apply communication channels

  1. 1.1 Communication Process
  2. 1.2 Channels/medium/modes of communication
  3. 1.3 Flow/patterns of communication

2. Apply written communication skills

  1. 2.1 Types of written communication communication skills
  2. 2.2 Written communication needs
  3. 2.3 Organization requirements for written communication

3. Apply non-verbal skills

  1. 3.1 Utilization of body language verbal and gestures communication
  2. 3.2 Identification of body posture skills
  3. 3.3 Identification of workplace dressing code Written assessment Learning Outcome

4. Apply oral communication skills

  1. 4.1 Types of oral communication communication pathways skills
  2. 4.2 Effective questioning techniques
  3. 4.3 Oral communication pathways
  4. 4.4 Review oral communication pathway
  5. 4.5 Maintain oral communication pathway
  6. 4.6 Workplace etiquette

5. Apply group discussion skills

  1. 5.1 Group communication discussion strategies skills
  2. 5.2 Establishment of rapport
  3. 5.3 Facilitation of resolution of issues
  4. 5.4 Develop action plans
  5. 5.5 Group organization techniques
  6. 5.6 Use of questing listening and non-verbal techniques
  7. 5.7 Turn-taking techniques
  8. 5.8 Conflict resolution techniques Learning Outcome
  9. 5.9 Team-work
  10. 5.10 Group communication challenges General Resources Equipment Materials and Supplies Mobile phones Flashcards Flip charts 2 packets of assorted colors of whiteboard marker pens Printing papers

Revise this unit

Exam-style questions 70 Written to CDACC standard, with answers Test yourself Multiple-choice, one at a time Practise questions Quick recall — check you know the facts
3 more for this unit
Oral exam preparation What the assessor asks, and how to answer out loud Worked calculations Step-by-step maths with the common mistakes Quick cards Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator On site, what would you do? Workplace scenarios Real site situations — what would you do? Turn this into income Where this skill earns — what to charge, how to find clients

Other units in Module I