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Work Ethics And Practices

Broadcast Journalism · Level 6  ·  6 Chapters

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What Work Ethics And Practices covers

Work Ethics And Practices gives Broadcast Journalism Level 6 learners the habits that keep a career in media steady. Self-management comes first: self-awareness, personal vision, mission and goals, a healthy lifestyle, emotional intelligence, coping with work stress, assertiveness, self-esteem, time management and setting and monitoring performance targets. Ethical practices and values cover integrity, core values, patriotism, professionalism, codes of conduct and industry policies. Teamwork looks at types of teams, team building, team leadership, conflict resolution, gender and diversity mainstreaming, adaptability and coaching and mentoring. Professional and personal development covers avenues for growth, licenses and certifications, assessing training needs and on-the-job learning. Problem solving covers causes of problems, decision making and creative and critical thinking. Customer care closes the unit with customer needs, feedback, concerns and retention.

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Careers after Work Ethics And Practices

Work ethics shape how you are treated in every newsroom, studio and production team. This unit prepares you to be reliable, accountable and easy to work with in broadcast journalism.

  • Radio stations in Kisumu - you keep to schedules and attendance rules, manage your time and work with presenters and producers as one team, which supports a steady salaried post.
  • Television newsrooms in Nairobi - you handle deadline pressure with emotional intelligence, follow codes of conduct and policies, and resolve disagreements between colleagues.
  • Production companies in Nakuru - you set performance targets, solve problems on shoots and take part in training to move into larger roles.
  • Community media projects in Kakamega - you promote gender and diversity mainstreaming, build healthy workplace relationships and coach newer volunteers.
  • Corporate communication offices in Eldoret - you apply customer care by identifying client needs, gathering feedback and resolving concerns, which helps keep clients.
  • Self-employed media consultant in Thika - you set your own vision, goals and targets, manage priorities and keep your licenses and skills current to win repeat work.

The habits in this unit apply wherever you work and carry from one job to the next.

Chapters

1
Apply self-management skills
12 topics
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2
Promote Ethical Practices and Values
6 topics
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3
Promote Teamwork
13 topics
Open chapter →
4
Maintain professional and personal development
10 topics
Open chapter →
5
Apply problem solving skills
5 topics
Open chapter →
6
Promote customer care
6 topics
Open chapter →
What Work Ethics And Practices covers: 50 main topics in 6 chapters

1. Apply self-management skills

  1. 1.1 Self-awareness
  2. 1.2 Formulating personal vision, mission, and goals
  3. 1.3 Healthy lifestyle practices
  4. 1.4 Strategies for overcoming work challenges
  5. 1.5 Emotional intelligence
  6. 1.6 Coping with Work Stress
  7. 1.7 Assertiveness versus aggressiveness and passiveness
  8. 1.8 Developing and maintaining high self-esteem
  9. 1.9 Developing and maintaining positive self-image
  10. 1.10 Time management
  11. 1.11 Setting performance targets
  12. 1.12 Monitoring and evaluating performance targets

2. Promote Ethical Practices and Values

  1. 2.1 Integrity
  2. 2.2 Core Values, ethics and beliefs
  3. 2.3 Patriotism
  4. 2.4 Professionalism
  5. 2.5 Organizational codes of conduct
  6. 2.6 Industry policies and procedures

3. Promote Teamwork

  1. 3.1 Types of teams
  2. 3.2 Team building
  3. 3.3 Individual responsibilities in a team
  4. 3.4 Benefits of teamwork
  5. 3.5 Qualities of a team player Leading a team
  6. 3.6 Team performance and evaluation
  7. 3.7 Conflicts and conflict resolution
  8. 3.8 Gender and diversity mainstreaming
  9. 3.9 Developing Healthy workplace relationships
  10. 3.10 Adaptability and flexibility
  11. 3.11 Coaching and mentoring skills

4. Maintain professional and personal development

  1. 4.1 Personal vs professional development and growth
  2. 4.2 Avenues for professional growth
  3. 4.3 Recognizing career advancement
  4. 4.4 Training and career opportunities
  5. 4.5 Assessing training needs
  6. 4.6 Mobilizing training resources
  7. 4.7 Licenses and certifications for professional growth and development
  8. 4.8 Pursuing personal and organizational goals
  9. 4.9 Managing work priorities and commitments
  10. 4.10 Dynamism and on-the-job learning

5. Apply problem solving skills

  1. 5.1 Causes of problems
  2. 5.2 Methods of solving problems
  3. 5.3 Problem-solving process
  4. 5.4 Decision making
  5. 5.5 Creative thinking and critical thinking process in development of innovative and practical solutions

6. Promote customer care

  1. 6.1 Identifying customer needs
  2. 6.2 Qualities of good customer service
  3. 6.3 Customer feedback methods
  4. 6.4 Resolving customer concerns
  5. 6.5 Customer outreach programs
  6. 6.6 Customer retention

Revise this unit

Exam-style questions 84 Written to CDACC standard, with answers Test yourself 238 Multiple-choice, one at a time Practise questions 118 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 57 What the assessor asks, and how to answer out loud Worked calculations 20 Step-by-step maths with the common mistakes Quick cards 1,188 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 6 On site, what would you do? Workplace scenarios 61 Real site situations — what would you do? Turn this into income 24 Where this skill earns — what to charge, how to find clients

Other units in Module III