Departments › Leather Processing (Tanning) › Module I › Communication Skills

Communication Skills

Leather Processing (Tanning) · Level 5  ·  5 Chapters

Can I download Communication Skills notes as a PDF?

Yes. The notes download as a PDF too: every chapter has a Download PDF button above its notes. Sign in and click it. Each download comes from your plan's monthly allowance or from credits. To read before you sign in, the first topic of every chapter opens to anyone, and a Profplanet plan opens the remaining topics.

Chapters

1
Apply communication channels
14 topics
No Notes Yet
2
Apply written communication skills
9 topics
No Notes Yet
3
Apply non-verbal skills
42 topics
No Notes Yet
4
Apply oral communication skills
10 topics
No Notes Yet
5
Apply group discussion skills
7 topics
No Notes Yet
What Communication Skills covers: 43 main topics in 5 chapters

1. Apply communication channels

  1. 1.1 Communication Process
  2. 1.2 Principles of effective communication
  3. 1.3 Channels/medium/modes of communication
  4. 1.4 Factors to consider when selecting a channel of communication
  5. 1.5 Barriers to effective communication
  6. 1.6 Flow/patterns of communication
  7. 1.7 Sources of information
  8. 1.8 Organizational policies

2. Apply written communication skills

  1. 2.1 Types of written communication
  2. 2.2 Elements of communication
  3. 2.3 Organization requirements for written communication

3. Apply non-verbal skills

  1. 3.1 Utilize body Language and posture
  2. 3.2 Apply work dressing code
  3. 3.3 Re-tanning agents
  4. 3.4 Factors affecting re-tanning
  5. 3.5 Importance of dyeing
  6. 3.6 Dyestuffs
  7. 3.7 Factors affecting dyeing
  8. 3.8 Properties of dyes
  9. 3.9 Importance of fat liquoring
  10. 3.10 Selection of fat liquoring materials
  11. 3.11 Fat liquoring agents
  12. 3.12 Fat liquoring formulation
  13. 3.13 Fat liquoring faults
  14. 3.14 Re-tanning, dyeing and fat liquoring recipe
  15. 3.15 Clean technology

4. Apply oral communication skills

  1. 4.1 Types of oral communication pathways
  2. 4.2 Effective questioning techniques
  3. 4.3 Workplace etiquette
  4. 4.4 Active listening
  5. 4.11 Definition of terms
  6. 4.12 Sammying
  7. 4.13 Setting
  8. 4.14 Setting Sammying /Setting machine
  9. 4.15 Importance of sammying and setting
  10. 4.16 Protective measures during sammying and setting General Resources Equipment Materials and Supplies Water 5 Drums 50 pieces assorted tanned leathers 5 Weighing balances 10 pieces trimming knives 25 Helmets 2 Fork lifts 13 pieces Assorted Leather 25 Goggles 10 Sharpening files Assorted re-tanning Chemicals 25 Gloves 2 Splitting machines 10 color charts 25 Safety boots 2 Boiler Stirring rods 25 Overalls 2 Machine repair kits Assorted indicators and spare parts 25 Apron 5 Shaving machines 10 First A

5. Apply group discussion skills

  1. 5.1 Establishing report
  2. 5.2 Facilitating resolution of issues
  3. 5.3 Developing action plans
  4. 5.4 Group organization techniques
  5. 5.5 Turn-taking techniques
  6. 5.6 Conflict resolution techniques
  7. 5.7 Team-work General Resources Equipment Materials and Supplies Mobile phones Flashcards Flip charts 2 packets of assorted colors of whiteboard marker pens Printing papers MODULE II POST TANNING PROCCESSES ISCED

Revise this unit

Exam-style questions 56 Written to CDACC standard, with answers Test yourself Multiple-choice, one at a time Practise questions Quick recall — check you know the facts
3 more for this unit
Oral exam preparation What the assessor asks, and how to answer out loud Worked calculations Step-by-step maths with the common mistakes Quick cards Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator On site, what would you do? Workplace scenarios Real site situations — what would you do? Turn this into income Where this skill earns — what to charge, how to find clients

Other units in Module I