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Work Ethics And Practices

Animal Production Technology · Level 5  ·  6 Chapters

Compiled by: Joyce Waweru

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What Work Ethics And Practices covers

Work Ethics And Practices in Animal Production Technology Level 5 covers conduct and growth on the job, on a farm or in a laboratory. Self-management comes first, including setting a personal vision, managing time and stress, and monitoring performance targets. Ethical practice follows through integrity, professionalism and organisational codes of conduct. You then learn teamwork, from team building and conflict resolution to gender and diversity mainstreaming and mentoring. Professional development covers training needs and licences, problem solving covers decision making and creative thinking, and customer care covers feedback, complaints and retention.

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Careers after Work Ethics And Practices

Work Ethics And Practices at Level 5 makes you a dependable member of any livestock team. Integrity, time management, teamwork and customer care are checked by employers in every workplace.

  • Large dairy and beef farms in Narok - you follow the organisation's code of conduct, manage your time and work as part of a team.
  • Animal feed shops in Nyahururu - you identify customer needs, handle complaints calmly and keep customers coming back.
  • Slaughterhouses and meat outlets in Migori - you observe industry policies and procedures and take responsibility for your own work.
  • Farmer cooperatives in Voi - you practise coaching and mentoring skills and help gender and diversity issues to be handled fairly.
  • Own livestock enterprise in Embu - you set performance targets, monitor them and solve problems with a clear decision-making process.

Training needs, licences and certificates covered in the unit also guide your career growth from these starting roles.

Chapters

1
Apply Self-Management Skills
12 topics
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2
Promote Ethical Practices and Values
6 topics
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3
Promote Teamwork
13 topics
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4
Maintain Professional and Personal Development
10 topics
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5
Apply Problem-Solving Skills
5 topics
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6
Promote Customer Care
6 topics
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What Work Ethics And Practices covers: 50 main topics in 6 chapters

1. Apply Self-Management Skills

  1. 1.1 Self-awareness
  2. 1.2 Formulating personal vision, mission, and goals
  3. 1.3 Healthy lifestyle practices
  4. 1.4 Strategies for overcoming work challenges
  5. 1.5 Emotional intelligence
  6. 1.6 Coping with Work Stress
  7. 1.7 Assertiveness versus aggressiveness and passiveness
  8. 1.8 Developing and maintaining high self-esteem
  9. 1.9 Developing and maintaining positive self-image
  10. 1.10 Time management
  11. 1.11 Setting performance targets
  12. 1.12 Monitoring and evaluating performance targets

2. Promote Ethical Practices and Values

  1. 2.1 Integrity
  2. 2.2 Core Values, ethics and beliefs
  3. 2.3 Patriotism
  4. 2.4 Professionalism
  5. 2.5 Organizational codes of conduct
  6. 2.6 Industry policies and procedures

3. Promote Teamwork

  1. 3.1 Types of teams
  2. 3.2 Team building
  3. 3.3 Individual responsibilities in a team
  4. 3.4 Benefits of teamwork
  5. 3.5 Qualities of a team player Leading a team
  6. 3.6 Team performance and evaluation
  7. 3.7 Conflicts and conflict resolution
  8. 3.8 Gender and diversity mainstreaming
  9. 3.9 Developing Healthy workplace relationships
  10. 3.10 Adaptability and flexibility
  11. 3.11 Coaching and mentoring skills

4. Maintain Professional and Personal Development

  1. 4.1 Personal vs professional development and growth
  2. 4.2 Avenues for professional growth
  3. 4.3 Recognizing career advancement
  4. 4.4 Training and career opportunities
  5. 4.5 Assessing training needs
  6. 4.6 Mobilizing training resources
  7. 4.7 Licenses and certifications for professional growth and development
  8. 4.8 Pursuing personal and organizational goals
  9. 4.9 Managing work priorities and commitments
  10. 4.10 Dynamism and on-the-job learning

5. Apply Problem-Solving Skills

  1. 5.1 Causes of problems
  2. 5.2 Methods of solving problems
  3. 5.3 Problem-solving process
  4. 5.4 Decision making
  5. 5.5 Creative thinking and critical thinking process in development of innovative and practical solutions

6. Promote Customer Care

  1. 6.1 Identifying customer needs
  2. 6.2 Qualities of good customer service
  3. 6.3 Customer feedback methods
  4. 6.4 Resolving customer concerns
  5. 6.5 Customer outreach programs
  6. 6.6 Customer retention

Revise this unit

Exam-style questions 84 Written to CDACC standard, with answers Test yourself 238 Multiple-choice, one at a time Practise questions 118 Quick recall — check you know the facts
3 more for this unit
Oral exam preparation 57 What the assessor asks, and how to answer out loud Worked calculations 20 Step-by-step maths with the common mistakes Quick cards 1,188 Myth busters, skill tips and scenarios

Beyond the syllabus

Decision simulator 6 On site, what would you do? Workplace scenarios 61 Real site situations — what would you do? Turn this into income 24 Where this skill earns — what to charge, how to find clients

Other units in Module IV