Cooperative Management · Level 5 · 4 Chapters
Compiled by: Fredrick Okoth
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The four functions of an office manager are the subject of Management Skills, a Cooperative Management Level 5 unit. Planning covers goals and objectives, work plans, monitoring progress, the steps and principles of planning, barriers and management by objectives. Organizing deals with office tasks and responsibilities, authority, delegation, structures, centralization and decentralization. Directing includes orders, staff supervision, leadership characteristics, theories and styles, and coordinating ends with work schedules, roles and responsibilities, and rewards and recognition.
Supervisors hold a society's office together, and this unit builds that capability by moving from goals and work plans to delegation, supervision and work schedules.
Keep the work plans and schedules you draw up in class, as they show how you organise work.