Office Errands

Office Administration · Level 5  ·  4 Chapters

Compiled by: Nicholas Munene

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What Office Errands covers

In this unit, you will be able to efficiently manage office errands by collecting, sorting, and delivering documents and items with confidence and accuracy. You will skillfully plan and prioritize deliveries and collections, handle purchases within budget, and maintain clear records that keep the office running smoothly. By the end, you’ll be a reliable, organized team member who supports the workplace with professionalism and care.

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Careers after Office Errands

Working with documents, money, and supplies is the backbone of every busy office in Kenya. Whether you end up in a bustling county secretariat, a growing private clinic, or a thriving small-business hub, the ability to organise errands efficiently will keep operations running smoothly and open doors to reliable employment or your own service-based venture.

  • County secretariat or sub-county office - you collect, sort and record official papers for inter-departmental delivery, ensuring that permits, licences and council notices reach the right officers on time, and you are paid a steady salary as an administrative officer.
  • Private law firm in Nairobi’s Central Business District - you handle client files, court documents and cheque collections for client settlements, prioritising urgent filings to meet court deadlines, earning a competitive wage as a legal clerk.
  • Hospital administration in Nakuru or Kisumu - you develop delivery and collection plans for patient records, laboratory results and insurance claim cheques, helping the medical team operate efficiently while receiving a dependable salary in health-service support.
  • NGO field office in the Rift Valley - you create and execute a delivery schedule for project reports, donor correspondence and grant-cheque deposits, and you earn income as a project-admin assistant while supporting community programmes.
  • Manufacturing firm in Kiambu - you prepare purchase lists for office consumables, draft mini-budgets, procure items from approved suppliers, and record stock levels, earning a role-based stipend as a procurement clerk.
  • Private secondary school in Eldoret - you monitor stationery and teaching-aid inventories, maintain the cashbook for petty-cash expenses, and file transaction evidence, receiving a regular salary as a school office manager.
  • Micro-finance branch in Thika - you record daily cash-in and cash-out movements, reconcile the cashbook, and file evidence of each transaction, earning a reliable wage in the financial services sector.
  • Hotel and resort front office on the Coast - you handle guest-related paperwork, courier invoices and urgent delivery of reservation confirmations, earning tips and a steady salary as a front-desk administrator.
  • Small-scale trading business in Mombasa’s market area - you run your own errands service, collecting payments, delivering invoices and restocking supplies for multiple traders, generating income from service fees and commissions.
  • Community health centre in Machakos - you record and file unsuccessful deliveries (e.g., returned medical supplies), report them to supervisors, and help prevent stock-outs, earning a position as a logistics assistant.

Mastering these errands skills means you can keep any office ticking, earn a respectable income, and even launch your own reliable courier-and-procurement service for local businesses. Keep practicing, and the doors of Kenya’s workplaces will open wide for you.

Chapters

What Office Errands covers: 29 main topics in 4 chapters

1. Deliver office documents

  1. 1.1 Standard operating procedures for handling office errands
  2. 1.2 Development of mail delivery plan
  3. 1.3 Mail handling procedures
  4. 1.4 Types of document for delivery
  5. 1.5 Reading, using and following maps for direction
  6. 1.6 Channels of document delivery
  7. 1.7 Maintaining document delivery record
  8. 1.8 Tools and equipment used in delivery of documents

2. Collect office documents

  1. 2.1 Standard operating procedures for handling office errands
  2. 2.2 Development of mail collection plan
  3. 2.3 Types of document for collection
  4. 2.4 Channels of document collection
  5. 2.5 Maintaining document collection record
  6. 2.6 Tools and equipment used in collection of documents

3. Purchase office supplies

  1. 3.1 Basic accounting principles
  2. 3.2 Identification of office requirement
  3. 3.3 Budgeting procedures
  4. 3.4 Developing office supplies budget
  5. 3.5 Handling petty cash
  6. 3.6 Basic principles and procedures of purchasing
  7. 3.7 Basic book keeping
  8. 3.8 Record keeping
  9. 3.9 Basic store keeping procedures
  10. 3.10 Development of store requisition schedule
  11. 3.11 Issuing of office supplies

4. Maintain evidence of deliveries and purchases done

  1. 4.1 Standard operating procedures of maintaining evidence records
  2. 4.2 Maintaining a record of daily delivery
  3. 4.3 Types of evidence records
  4. 4.4 Surrendering of petty cash

Revise this unit

3 more for this unit

Beyond the syllabus

Other units in Module I