Perform Computer Repair And Maintenance

Cyber Security · Level 5  ·  4 Chapters

What this unit covers

In this unit, you will be able to confidently diagnose and repair computer hardware and software issues by following industry standards and manufacturer guidelines. You will skillfully use diagnostic tools, dismantle and handle components safely, and ensure every repair is accurately tested and documented. By the end, you'll be prepared to maintain computers effectively and communicate your work clearly through professional reports, making you a valuable asset in any tech environment.

Where this takes you

In Kenya today, the ability to perform computer repair and maintenance opens doors to a range of vibrant career paths and entrepreneurial ventures. From bustling Nairobi tech hubs to the dynamic jua kali workshops in towns like Eldoret and Kisumu, your skills will be in high demand. Whether you join a company like Safaricom, KenGen, or a county government office, or start your own repair business, mastering these skills ensures you become a trusted problem-solver in a technology-driven world.

  • Jua Kali Sector: Many informal workshops and kiosks across Kenya rely on skilled technicians to repair laptops, desktops, and peripherals for everyday customers, schools, and small businesses. You can earn a steady income fixing devices and offering maintenance contracts.
  • Corporate and Public Institutions: Organizations such as county governments, banks, and companies like KenGen need technicians to maintain their IT infrastructure. Your ability to prepare accurate maintenance reports and follow procedures will make you a valuable employee.
  • Matatu Industry and Small Enterprises: Matatu operators and small businesses increasingly use computers for record-keeping and operations. Your skills can help keep their systems running smoothly, creating opportunities for freelance or contract work.
  • Entrepreneurship: With your expertise, you can start a computer repair shop or offer mobile repair services. This flexibility allows you to serve clients in urban and rural areas, contributing to Kenya’s growing digital economy.
  • Hospitality and Agribusiness: Hotels, lodges, and agribusiness firms like KTDA use computer systems for bookings, inventory, and data management. Your maintenance skills ensure these critical systems operate without interruption.

By mastering computer repair and maintenance, you position yourself at the heart of Kenya’s technological growth. Your expertise will empower businesses, support communities, and build a future where you control your career and income. Keep learning and stay curious—your skills can transform lives, starting with your own!

Chapters

1
Perform computer troubleshooting
6 topics
✓ Notes Ready
2
Repair faulty components
12 topics
✓ Notes Ready
3
Test computer component functionality
3 topics
✓ Notes Ready
4
Perform computer maintenance
9 topics
✓ Notes Ready

2 past papers for this unit →

Practise this unit

The practical 42 The assessment itself — tools, materials and the marks Step-by-step guide 42 PPE, each step, what good looks like, common mistakes

Revise this unit

Past papers & answers 2 Real CDACC papers for this unit, free to download Exam-style questions 56 Written to CDACC standard, with answers Test yourself 41 Multiple-choice, one at a time Practise questions 28 Quick recall — check you know the facts
3 more for this unit

Beyond the syllabus

Decision simulator 1 On site, what would you do? Workplace scenarios 21 Real site situations — what would you do? Turn this into income Where this skill earns — what to charge, how to find clients