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Social Work and Community Development
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Module I
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Communication Skills
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Ch 5: Apply group communication skills.
Social Work and Community Development · Level 5
Communication Skills
Chapter 5: Apply group communication skills.
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1.1 Establishing rapport
1.2 Facilitating resolution of issues
1.3 Developing action plans
1.4 Group organization techniques
1.5 Turn-taking techniques
1.6 Conflict resolution techniques
1.7 Team-work
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