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Plumbing
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Module III
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Communication Skills
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Ch 5: To Apply Group Communication Skills.
Plumbing · Level 5
Communication Skills
Chapter 5: To Apply Group Communication Skills.
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5.1 Establishing rapport
5.2 Facilitating resolution of issues
5.3 Developing action plans
5.4 Group organization techniques
5.5 Turn-taking techniques
5.6 Conflict resolution techniques
5.7 Team-work
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