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CDACC notes
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Departments
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Business Management
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Module II
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Sales Activities
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Ch 2: Respond to customer queries
Business Management · Level 6
Sales Activities
Chapter 2: Respond to customer queries
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2.1 Customer details
2.2 Types of Complaints
2.3 Recording customer complaints
2.4 Customer complaints feedback
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Ch 3: Maintain sales records →
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