At the start of this chapter we promised you would be able to:

• Follow netiquette principles to communicate and collaborate effectively at work.
• Send and manage electronic mail correctly according to workplace policies.
• Recognize and apply digital content copyright and licenses following workplace policies and regulations.
• Use online collaboration tools properly while respecting workplace policies and regulatory requirements.

Tick each one you can genuinely do.

So, are you there yet?

You're competent when you can confidently do 50% or more of what this chapter promised.

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