Community Health  ·  Level 6
Conduct Community Health Services Strategies
Chapter 2: Conduct social mobilization
📚 6 Topics
⚑ What you will be able to do

By the end of this chapter, you will be able to:

  • plan effective training sessions for Community Health Promoters based on their specific learning needs
  • prepare a clear and accurate training needs assessment that reflects the health priorities of the community
  • gather and organize the right training materials that match the training goals and requirements

These skills will help you empower health promoters to make a real difference in improving community health outcomes.

Community health promoters (CHPs) and Community Health Committees (CHCs) play a critical role in delivering primary health care services and mobilizing communities towards improved health outcomes in Kenya. Effective training of CHPs and CHCs ensures they possess the necessary knowledge, skills, and motivation to perform their duties efficiently. This chapter focuses on the systematic planning and preparation required to conduct successful training sessions for CHPs and CHCs, addressing both foundational and technical aspects tailored to community health contexts.

2.1 Planning Training of CHPs

Planning training for community health promoters requires a structured approach that aligns with the health priorities of the community and the capabilities of the trainees. In Kenya, where community health services are integrated within the County Health Systems, training must respond to local disease burdens, cultural practices, and resource availability. A well-planned training enhances CHPs’ capacity to deliver health education, disease surveillance, and basic care effectively.

2.1.1 Basic Training of CHPs

Basic training equips CHPs with essential knowledge and skills that form the foundation for their role in community health. This training is designed for new recruits or volunteers with limited prior health knowledge and focuses on core competencies required for community health work.

Core Health Knowledge

CHPs must understand the fundamentals of human anatomy and physiology to appreciate how diseases affect the body. Basic knowledge of common illnesses such as malaria, diarrheal diseases, and respiratory infections prevalent in Kenyan communities is essential for early recognition and referral.

Communication and Interpersonal Skills

Effective communication is crucial for CHPs to educate and engage community members. Training covers techniques for active listening, respectful dialogue, and culturally sensitive messaging, enabling CHPs to build trust and promote healthy behaviors.

Community Mobilization Techniques

CHPs learn strategies to organize community meetings, identify local health challenges, and encourage collective action. Understanding the social dynamics within villages and urban settlements helps CHPs tailor interventions that are acceptable and sustainable.

Basic Data Collection and Reporting

Training includes methods for collecting health data using simple tools such as registers and checklists. Accurate recording and timely reporting to health facilities support disease surveillance and resource planning at the county level.

Ethical Conduct and Confidentiality

CHPs are taught the importance of maintaining confidentiality, respecting community members’ privacy, and upholding ethical standards. This foundation fosters professionalism and protects individuals’ rights during health interventions.

2.1.2 Technical Training of CHPs

Technical training builds on basic knowledge by focusing on specific health interventions, clinical skills, and use of health technologies relevant to community health promotion. This advanced training is necessary for CHPs involved in specialized programs such as maternal and child health, immunization, or nutrition.

Disease Prevention and Control Interventions

CHPs receive detailed instruction on the prevention, identification, and management of diseases like tuberculosis, HIV/AIDS, and neglected tropical diseases. Training includes protocols for contact tracing, referral pathways, and community sensitization campaigns.

Maternal, Neonatal, and Child Health Skills

Technical training covers antenatal care basics, danger signs during pregnancy, newborn care practices, and growth monitoring. CHPs learn to support mothers with breastfeeding counseling, immunization schedules, and nutrition advice to reduce morbidity and mortality.

Use of Health Technologies and Tools

CHPs are trained to use diagnostic aids such as rapid diagnostic tests (RDTs) for malaria and HIV, weighing scales, and mobile health (mHealth) applications for data reporting. Proficiency in these tools enhances accuracy and efficiency in service delivery.

Emergency Preparedness and First Aid

Training equips CHPs with skills to manage minor injuries, provide basic first aid, and respond to emergencies such as accidents or disease outbreaks. This capability is vital in remote areas where immediate professional care may be delayed.

Monitoring and Evaluation Techniques

CHPs learn to assess the impact of their interventions through community surveys, focus group discussions, and performance indicators. This feedback informs continuous improvement and accountability within community health programs.

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🔒2.2 Preparing Training Needs

Identifying and preparing training needs is a critical step to ensure that the content and approach of CHP training match the actual requirements of the community and the CHPs themselves. In Kenya’s diverse socio-cultural landscape, training needs assessment h…

🔒2.3 Gathering Training Materials

In community health promotion and Community Health Committee (CHC) training in Kenya, assembling appropriate training materials is essential for effective knowledge transfer and skill development. Training materials support learners’ understanding, provide str…

🔒2.4 Conducting Training of Community Health Promoters

Training Community Health Promoters (CHPs) is a fundamental activity that strengthens the frontline delivery of community health services in Kenya. CHPs act as vital links between health facilities and the community, promoting health education, disease prevent…

🔒2.5 Relaying Updates

In community health, timely and accurate communication of updates is critical to ensuring that Community Health Promoters and Community Health Committees (CHCs) remain informed about new policies, disease outbreaks, health campaigns, and changes in service del…

🔒2.6 Obtaining Health Messages in Kenya Essential Packages for Health (KEPH)

The Kenya Essential Package for Health (KEPH) provides a comprehensive framework for delivering health services across all levels of care, from community to tertiary hospitals. For community health promoters and Community Health Committees (CHCs), understandin…

Chapter Summary

This chapter focused on the comprehensive process of carrying out training for Community Health Promoters (CHPs) and Community Health Committees (CHCs). It began with planning the training, covering essential basic skills such as communication, leadership, community health and development, resource mobilization, report writing, and financial management, alongside technical topics including nutrition, WASH, HIV, and malaria. The preparation for training needs was emphasized to ensure relevance and effectiveness. Gathering appropriate training materials like manuals, stationery, flip charts, projectors, and computers was highlighted as crucial for a successful training session. The chapter then detailed the steps involved in conducting training for CHPs, ensuring knowledge transfer and skill development. It further addressed the importance of relaying updates to keep community health workers informed. Lastly, the chapter explored how to obtain health messages from the Kenya Essential Packages for Health, focusing on areas such as nutrition, immunization, food safety and hygiene, family planning, HIV and STIs, deworming, and WASH, forming a solid foundation for community health promotion activities.

Self-Assessment

🔒 PDFDownload this self-assessment, with answers

A. Written Assessment

  1. What are the key components to consider when planning training for Community Health Promoters? (4 marks)
  2. Explain how effective communication enhances leadership during community health training sessions. (3 marks)
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Chapter Examination Questions

🔒 PDFDownload these examination questions, with worked answers

SECTION A (40 Marks) - Answer ALL Questions

  1. Outline five key considerations when planning training for Community Health Promoters in a rural Kenyan setting. (4 marks)
  2. Explain how effective communication enhances the role of Community Health Promoters during training sessions. (4 marks)
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Chapter Practical Activities

Practical 1: Prepare a detailed training session plan for community health promoters

Community Health · Level 6
Conduct Community Health Services Strategies
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Prepare a detailed training session plan for community health promoters covering training objectives, schedule, methods, and materials for a 4-hour session.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
Whiteboard markersFoolscap sheets
WhiteboardTraining manual on Community Health Promoters' roles and responsibilities
Whiteboard eraser
Pens
Table
Chairs
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Whiteboard markers2 Pcs per Candidate
2Whiteboard1 Pc per Candidate
3Whiteboard eraser1 Pc per Candidate
4Foolscap sheets6 Pcs per Candidate
5Pens2 Pcs per Candidate
6Chairs6 Pcs per Candidate
7Table1 Pc per Candidate
8Training manual on Community Health Promoters' roles and responsibilities1 Pc per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Preparation and planning of training session
Wore appropriate PPE: lab coat and closed flat shoes
(Award 1 mark each for lab coat and closed flat shoes)
2
Welcomed and created rapport with participants
(Award 1 mark for welcoming, 1 mark for self-introduction)
2
Prepared training session plan with current date, time, and facilitator name
(Award 1 mark each for date, time, facilitator name, and title of training)
4
Formulated clear training objectives covering at least five key learning points for CHPs
(Award 1 mark per correct objective, up to 3 marks)
3
Outlined detailed training schedule including time allocation for each topic
(Award 1 mark each for clear schedule, time slots, and topics)
3
Selected appropriate training methods suitable for adult learners
(Award 1 mark each for at least three training methods mentioned)
3
Prepared relevant training materials and resources
(Award 1 mark each for listing materials, preparing handouts, and arranging logistics)
3
Demonstrated effective communication skills during planning
(Award 1 mark for voice projection, 1 mark for maintaining eye contact)
2
Sub-Total22
PRODUCT CHECKLIST
Training plan includes date, time, facilitator name, and clear objectives
(Award 1 mark each for date, time, facilitator name, and objectives)
4
Training schedule is detailed with time allocations and topics
(Award 1 mark each for schedule completeness, realistic time allocation, and topic relevance)
3
Training methods are appropriate and clearly stated
(Award 1 mark each for at least three appropriate methods clearly explained)
3
Training materials and resources are relevant and adequately prepared
(Award 1 mark each for listing materials, suitability, and preparation status)
3
Overall presentation of the training plan is organized and professional
(Award 1 mark each for neatness, clarity, and logical flow)
3
Sub-Total16
GRAND TOTAL38
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)

Practical 2: Prepare and organize training materials for a community health promotion session

Community Health · Level 6
Conduct Community Health Services Strategies
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Collect, organize and prepare all necessary training materials including training manuals 30cm x 21cm and visual aids for a community health promoters and CHC training session.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
ProjectorTraining manuals
Computer laptopFlip charts
White board markersFoolscap papers
White board eraserChairs
PensTraining tables
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Training manuals1 Pc per Candidate
2Flip charts1 Pc per 3 Candidates
3White board markers2 Pcs per Candidate
4White board eraser1 Pc per 6 Candidates
5Foolscap papers6 Sheets per Candidate
6Pens2 Pcs per Candidate
7Projector1 Pc per Training Room
8Computer laptop1 Pc per Training Room
9Chairs1 Pc per Candidate
10Training tables1 Pc per 4 Candidates
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Preparation of training materials and equipment
Wears appropriate PPE (dust coat, closed shoes)
(Award 1 mark for each correct PPE item worn)
2
Collects all required training manuals and verifies quantity
(Award 2 marks if all manuals are collected and counted correctly, else zero)
2
Gathers flip charts and arranges them properly
(Award 2 marks for correct quantity and neat arrangement)
2
Prepares and tests projector and computer for use
(Award 3 marks if equipment is functional and ready for use)
3
Organizes stationery (markers, pens, eraser) and distributes appropriately
(Award 1 mark for each stationery type collected and organized)
2
Arranges chairs and tables to suit the training session layout
(Award 2 marks for appropriate and neat arrangement)
2
Checks and prepares visual aids (foolscap papers) for training
(Award 2 marks if all papers are ready and neatly arranged)
2
Maintains cleanliness and tidiness of the training area
(Award 1 mark for clean and tidy setup)
1
Demonstrates good communication by welcoming and briefing participants on materials
(Award 2 marks for clear and confident communication)
2
Confirms readiness of all materials before training starts
(Award 2 marks for thorough final check and readiness confirmation)
2
Sub-Total20
PRODUCT CHECKLIST
All training manuals are present and correctly arranged (30cm x 21cm size)
(Award 3 marks if manuals are complete and neatly organized)
3
Flip charts and foolscap papers are arranged and ready for use
(Award 3 marks for neat and accessible arrangement)
3
Projector and computer are set up and functional
(Award 4 marks if equipment works without fault)
4
Stationery (markers, pens, eraser) are organized and sufficient for participants
(Award 3 marks for complete and well-arranged stationery)
3
Training room furniture (chairs and tables) are arranged appropriately
(Award 3 marks if furniture arrangement supports training flow)
3
Training area is clean, tidy and conducive for learning
(Award 2 marks for a clean and well-prepared environment)
2
Sub-Total18
GRAND TOTAL38
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)
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🔒Conduct Communication and Leadership Training for Community Health PromotersPractical 3
🔒Training Delivery on Community Health and Development StrategiesPractical 4
🔒Mobilize Resources for Community Health Initiative CampaignPractical 5
🔒Report Writing for Community Health Training ActivitiesPractical 6
🔒Manage and Document Financial Resources for Community Health TrainingPractical 7
🔒Conduct Practical Training Session on Nutrition Principles and Community Nutrition PromotionPractical 8
🔒Conduct Practical Training on WASH Practices for Community Health PromotersPractical 9
🔒Conduct HIV/AIDS and STI Awareness Training for Community Health CommitteePractical 10
🔒Malaria Prevention and Control Training for Community Health PromotersPractical 11
🔒Integrate KEPH Health Messages into Community Health Promoter TrainingPractical 12
🔒Training on Immunization Schedules, Techniques and Community SensitizationPractical 13
🔒Train Community Health Promoters on Food Production Safety and HygienePractical 14
🔒Conduct Family Planning and Deworming Training for Community Health PromotersPractical 15
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Am I competent?

At the start of this chapter we promised you would be able to:

  • plan effective training sessions for Community Health Promoters based on their specific learning needs
  • prepare a clear and accurate training needs assessment that reflects the health priorities of the community
  • gather and organize the right training materials that match the training goals and requirements

Tick each one you can genuinely do.

So, are you there yet?

You're competent when you can confidently do 50% or more of what this chapter promised.

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