Apply Non-Verbal Skills

Quantity Survey · Level 6

Communication Skills

Chapter 3: Apply Non-Verbal Skills

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⚑ What you will be able to do

By the end of this chapter, you will be able to:

Identify non-verbal communication techniques used in your organization.
Apply non-verbal communication techniques correctly following your organization's policies.
Explain how non-verbal communication supports inclusivity in the workplace.
Demonstrate non-verbal communication skills that promote an inclusive environment.

These skills will help you connect better with others and create a welcoming workplace where everyone feels valued.

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Am I competent?

At the start of this chapter we promised you would be able to:

Identify non-verbal communication techniques used in your organization.
Apply non-verbal communication techniques correctly following your organization's policies.
Explain how non-verbal communication supports inclusivity in the workplace.
Demonstrate non-verbal communication skills that promote an inclusive environment.

Tick each one you can genuinely do.

So, are you there yet?

You're competent when you can confidently do 50% or more of what this chapter promised.