By the end of this chapter, you will be able to:
Mastering these skills will help you handle important calculations in business and technical fields, making your work more accurate and reliable.
Compiled by: John Gitau
Matrices are essential tools for human resource professionals when analysing complex data sets such as employee performance scores, training effectiveness, or workforce demographics. Mastery of matrix operations allows HR managers to efficiently organize, manipulate, and interpret multi-dimensional data, supporting informed decision-making in recruitment, training, and strategic planning. This chapter focuses on the fundamental concepts and operations of matrices, equipping HR professionals in Kenya with the mathematical skills necessary for advanced data handling and statistical analysis.
Matrix notation is the language through which HR data can be systematically represented and manipulated. A matrix is a rectangular array of numbers arranged in rows and columns that can represent different HR datasets, such as employee attendance records or competency scores across departments. Understanding matrix notation is the first step to performing accurate calculations in HR analytics.
A matrix \( A \) is defined as a collection of elements \( a_{ij} \) arranged in \( m \) rows and \( n \) columns, written as
$$ A = \begin{bmatrix} a_{11} & a_{12} & \cdots & a_{1n} \\ a_{21} & a_{22} & \cdots & a_{2n} \\ \vdots & \vdots & \ddots & \vdots \\ a_{m1} & a_{m2} & \cdots & a_{mn} \end{bmatrix} $$
where \( a_{ij} \) represents the element in the \( i^{th} \) row and \( j^{th} \) column.
Example 1: Given a 2 x 3 matrix representing performance scores of 2 employees (rows) in 3 skills (columns):
$$ P = \begin{bmatrix} 75 & 80 & 85 \\ 70 & 78 & 82 \end{bmatrix} $$
Identify the element in the first row, second column.
Answer: \( a_{12} = 80 \)
Example 2: Write a 3 x 2 matrix \( M \) representing training hours for 3 employees over 2 months:
$$ M = \begin{bmatrix} 12 & 15 \\ 10 & 14 \\ 9 & 13 \end{bmatrix} $$
What is the value of \( a_{31} \)?
Answer: \( a_{31} = 9 \)
Example 3: If \( A \) is a 2 x 2 matrix
$$ A = \begin{bmatrix} 5 & 8 \\ 7 & 6 \end{bmatrix} $$
Identify the total number of elements.
Answer: \( 2 \times 2 = 4 \) elements
Matrices come in different forms depending on their dimensions and properties, each useful for various HR applications.
Example 1: Identify the type of matrix
$$ \begin{bmatrix} 45 & 50 & 55 \end{bmatrix} $$
Answer: Row matrix of size 1 x 3
Example 2: Given
$$ \begin{bmatrix} 60 \\ 70 \\ 80 \end{bmatrix} $$
Determine the matrix type.
Answer: Column matrix of size 3 x 1
Example 3: Check if the following is a diagonal matrix:
$$ \begin{bmatrix} 5 & 0 & 0 \\ 0 & 7 & 0 \\ 0 & 0 & 9 \end{bmatrix} $$
Answer: Yes, it is a 3 x 3 diagonal matrix
The order or dimension of a matrix is given by the number of rows \( m \) and columns \( n \), denoted as \( m \times n \). This order determines the feasibility of matrix operations such as addition or multiplication, which require compatible dimensions.
Example 1: Find the order of matrix
$$ \begin{bmatrix} 12 & 14 & 16 \\ 18 & 20 & 22 \end{bmatrix} $$
Answer: 2 rows and 3 columns, order \( 2 \times 3 \)
Example 2: Determine the order of matrix
$$ \begin{bmatrix} 3 & 5 \\ 7 & 9 \\ 11 & 13 \end{bmatrix} $$
Answer: 3 rows and 2 columns, order \( 3 \times 2 \)
Example 3: Can a matrix of order \( 2 \times 3 \) be added to a matrix of order \( 3 \times 2 \)?
Answer: No, addition requires same order.
Each element in a matrix is indexed by its row number \( i \) and column number \( j \), denoted \( a_{ij} \). This indexing is critical for accessing, referencing, and performing operations on specific data points in HR matrices.
Example 1: In matrix
$$ A = \begin{bmatrix} 10 & 20 \\ 30 & 40 \\ 50 & 60 \end{bmatrix} $$
Find \( a_{23} \).
Answer: Undefined because the matrix has 2 columns only.
Example 2: Find the element \( a_{31} \).
Answer: \( a_{31} = 50 \)
Example 3: If \( a_{12} = 20 \), which row and column is this element in?
Answer: Row 1, column 2
$$ \begin{bmatrix} 7 & 9 & 11 \\ 13 & 15 & 17 \end{bmatrix} $$ (3 marks)
$$ \begin{bmatrix} 1 & 0 & 0 \\ 0 & 1 & 0 \\ 0 & 0 & 1 \end{bmatrix} $$ (3 marks)
$$ \begin{bmatrix} 5 & 6 \\ 7 & 8 \\ 9 & 10 \end{bmatrix} $$ (2 marks)
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Create a free accountThis chapter introduced the fundamental notations used in matrices to facilitate clear understanding and communication of matrix concepts. It then explored the basic operations of matrices, including addition, subtraction, division, and multiplication, illustrating how these operations are performed on matrices of compatible dimensions. The process of solving a 2 by 2 matrix was demonstrated, providing practical methods for handling small matrix systems. The chapter covered the calculation of the determinant of a 2 by 2 matrix, an essential value that determines the matrix's invertibility. Following this, the method to find the inverse of a 2 by 2 matrix was explained, emphasizing its importance in solving matrix equations. Finally, the chapter highlighted the application of matrices in solving business operations, showing how matrices can model and solve real-world business problems efficiently. This comprehensive overview equips students with the skills to manipulate matrices and apply them effectively in various business contexts.
Given two matrices representing employee satisfaction scores from two departments:
\( A = \begin{bmatrix} 4 & 7 \\ 5 & 6 \end{bmatrix} \) and \( B = \begin{bmatrix} 3 & 2 \\ 8 & 1 \end{bmatrix} \),
find the matrix \( C = A + B \).
Subtract matrix \( B = \begin{bmatrix} 2 & 5 \\ 4 & 3 \end{bmatrix} \) from matrix \( A = \begin{bmatrix} 7 & 9 \\ 6 & 8 \end{bmatrix} \) representing hours worked by two teams in a week.
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