Counseling  ·  Level 5
Counselors' Administrative Duties
Chapter 3: Evaluate performance of administrative duties
📚 0 Topics

Chapter Practical Activities

Practical 1: Prepare Performance Evaluation Criteria for Counsellors' Administrative Duties

Counseling · Level 5
Counselors' Administrative Duties
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Prepare a detailed performance evaluation criteria document for counsellors' administrative duties covering at least five key standards with measurable indicators.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
CalculatorPerformance evaluation template form
Ballpoint pensCounselling administrative duties job description
Counselling center policy manual
Foolscap paper
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Performance evaluation template form1 Pc per Candidate
2Stationery (ballpoint pens and foolscap paper)2 Pcs pens and 3 sheets foolscap per Candidate
3Reference copy of counselling administrative duties job description1 Pc per Candidate
4Counselling center policy manual1 Pc per Candidate
5Calculator1 Pc per Candidate
6Desk or table1 Pc per Candidate
7Chair1 Pc per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Preparation of Performance Evaluation Criteria Document
Candidate uses appropriate PPE (if applicable) before starting the task
(Award 1 mark if candidate demonstrates correct PPE use or 0 if not)
1
Candidate reviews counselling administrative duties job description
(Award 2 marks if job description is correctly referenced or 0 if not)
2
Candidate identifies at least five key performance criteria relevant to administrative duties
(Award 1 mark for each correctly identified criterion, max 4 marks)
4
Candidate develops measurable indicators or standards for each performance criterion
(Award 2 marks for each of three well-defined measurable indicators, max 6 marks)
6
Candidate organizes the criteria and indicators clearly in the evaluation template
(Award 3 marks for clear, logical organization or 0 if unclear)
3
Candidate references relevant counselling center policies in the criteria document
(Award 2 marks if at least two policies are referenced or 0 if not)
2
Candidate checks and corrects spelling, grammar, and format in the final document
(Award 2 marks for neat, error-free document or 0 if poor quality)
2
Candidate submits the completed performance evaluation criteria document within the allocated time
(Award 1 mark if submitted on time or 0 if late)
1
Sub-Total21
PRODUCT CHECKLIST
Performance evaluation criteria document includes at least five key criteria with measurable indicators
(Award 1 mark for each criterion with measurable indicators, max 4 marks)
4
Criteria and indicators align correctly with the counselling administrative duties job description
(Award 3 marks if alignment is accurate or 0 if not)
3
The document is clear, well-structured and easy to understand
(Award 3 marks for clarity and structure or 0 if poor)
3
References to counselling center policies are correctly cited and relevant
(Award 2 marks if citations are accurate or 0 if not)
2
The document is free from spelling and grammatical errors
(Award 2 marks for error-free document or 0 if errors present)
2
Sub-Total14
GRAND TOTAL35
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)

Practical 2: Collect and Organize Administrative Performance Data for Counselling Service

Counseling · Level 5
Counselors' Administrative Duties
PRACTICAL ASSESSMENT
TIME: 4 HOURS
⬇ PDFCandidate Instructions (Candidate Tool)

Type: Individual

INSTRUCTIONS TO CANDIDATE:
1.  You are required to perform the following task:
i.  Collect and organize administrative performance data for counselling service covering client attendance, report submission, and resource utilisation for the last quarter into a structured spreadsheet report of minimum 5 pages.
2.  You have been provided with the following resources for the practical task:
Tools & EquipmentMaterials
Laptop computer with spreadsheet softwareSample administrative performance data sheets
Internet accessOrganizational administrative performance evaluation template
PensFolders
Notebooks
⬇ PDFResources Required (Cutting List)
S/NItemQuantity
1Well-ventilated room1 Room per Candidate
2Desk and chair1 Set per Candidate
3Laptop computer with spreadsheet software1 per Candidate
4Internet access1 Connection per Candidate
5Stationery (pens, notebooks, folders)1 Set per Candidate
6Sample administrative performance data sheets1 Set per Candidate
7Organizational administrative performance evaluation template1 per Candidate
8Waste bin1 per Candidate
⬇ PDFAssessor Guide
Items to be EvaluatedMarks AvailableMarks ObtainedComments
TASK 1: Data Collection and Verification
Prepared workstation with all required tools and materials
(Award 2 marks for complete setup or 0 if incomplete)
2
Collected relevant administrative data sheets accurately
(Award 3 marks for accurate and complete data collection or 0 if partial/incomplete)
3
Verified data for consistency and correctness
(Award 3 marks for thorough verification or 0 if verification not done)
3
Organized data logically for easy reference
(Award 2 marks for logical organization or 0 if disorganized)
2
Sub-Total10
TASK 2: Data Entry and Report Preparation
Entered data accurately into spreadsheet software
(Award 4 marks for error-free data entry or 0 if errors present)
4
Formatted spreadsheet for clarity (headings, columns, totals)
(Award 3 marks for clear formatting or 0 if formatting poor)
3
Summarized key performance indicators in report
(Award 3 marks for correct KPI summary or 0 if missing/incomplete)
3
Saved and backed up report appropriately
(Award 2 marks for saving and backup or 0 if not done)
2
Sub-Total12
TASK 3: Presentation and Evaluation
Presented organized data and report clearly to assessor
(Award 3 marks for clear presentation or 0 if unclear)
3
Responded accurately to questions about data and findings
(Award 3 marks for accurate responses or 0 if inaccurate)
3
Suggested improvements based on data evaluation
(Award 2 marks for relevant suggestions or 0 if none)
2
Demonstrated good time management throughout the task
(Award 2 marks for effective time management or 0 if poor)
2
Sub-Total10
PRODUCT CHECKLIST
Completed spreadsheet report with correct data entry and formatting
(Award 5 marks for fully correct report or 0 if incomplete/inaccurate)
5
Report includes all required administrative performance indicators
(Award 5 marks for inclusion of all indicators or 0 if missing)
5
Report is well-organized, easy to read, and professionally presented
(Award 5 marks for professional quality or 0 if poor)
5
Sub-Total15
GRAND TOTAL47
ASSESSMENT OUTCOME:   ☐ Competent    ☐ Not Yet Competent (competent if at least 50%)
🔒

Free: practical guides, quick cards, workplace scenarios and more.

Create a free account
🔒Analyze Completion Rates of Counselling Administrative TasksPractical 3
🔒Prepare a Performance Evaluation Report for Counselling Administrative DutiesPractical 4
🔒Conduct a performance review meeting for administrative dutiesPractical 5
🔒Evaluate and Recommend Improvements for Counselling Administrative DutiesPractical 6
🔒Evaluate Counselling Service Administrative Performance Using Checklists and SoftwarePractical 7
🔒Document Administrative Workflow Processes for Counselling ServicesPractical 8
🔒Monitor Compliance with Counselling Administrative PoliciesPractical 9
🔒Prepare an Action Plan Based on Counsellors' Administrative Performance EvaluationPractical 10